Title: Duplicated Tooltip
Last modified: August 21, 2016

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# Duplicated Tooltip

 *  Resolved [Diwous](https://wordpress.org/support/users/diwous/)
 * (@diwous)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/duplicated-tooltip/)
 * Hey Tomas,
 * I have same issue as EddieG wrote in Reviews one year ago:
 * [http://wordpress.org/support/topic/good-for-what-it-is?replies=1#post-](http://wordpress.org/support/topic/good-for-what-it-is?replies=1#post-)
 * Tested in FF v.29 and Chrome v.35 and this behavior is still present.
    Do you
   plan to fix it? Thanks Mike
 * [https://wordpress.org/plugins/wordpress-tooltips/](https://wordpress.org/plugins/wordpress-tooltips/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Tomas](https://wordpress.org/support/users/zhuyi/)
 * (@zhuyi)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018034)
 * Hi Mike,
 * Thanks for the message, could you please tell me your site URL so I can do a 
   check of the “Duplicated Tooltip” problem? Thanks.
 * Best Regards,
    Tomas
 *  Thread Starter [Diwous](https://wordpress.org/support/users/diwous/)
 * (@diwous)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018079)
 * Hey Tomas,
    It was happening randomly, not always. But I missed the option **
   Disable Image Tooltips** in **Tooltips Global Settings** It seems that enable
   of this option maybe caused those duplicates. I will watch it for couple days
   and I will let you know, if it’s ok now. What do you think, could be caused because
   this?
 * But I have another problem:
    When keyword is located on the right side of the
   screen, then the tooltip is not showed in mobile devices. It’s cropped or completelly
   out of the screen. Try open e.g. this my page [http://diwo.us/kdo-je-diwous](http://diwo.us/kdo-je-diwous)
   in the smartphone or tablet and hover the keyword “mikrolyží”. Do you have any
   solution how to fix this pretty serious issue? Maybe to force the absolute position
   of all tooltips in the center of the screen or forced floating on the left side
   or…?
 * Thanks
    Regards Mike
 *  Plugin Author [Tomas](https://wordpress.org/support/users/zhuyi/)
 * (@zhuyi)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018100)
 * Hi Mike,
 * Thanks for the message, I understand you think “It was happening randomly”, however,
   because you did not tell me which page you have this problem, I really can not
   understand why this happen, actually I did not know what it the problem in the
   current time yet, because if you check my site [http://tomas.zhu.bz](http://tomas.zhu.bz),
   no matter in FF v.29 or Chrome v.35. my plugin is works well on my site, also
   there are more site use our free version and they works well, I can not find 
   the problem you told, if what you found please tell me, if there are any bug 
   I’d like fix it, however, there are no other user report this problem, I guess
   maybe it is your setting problem or maybe your have other plugin or theme caused
   the problem…. and so on?
 * About “Maybe to force the absolute position of all tooltips in the center of 
   the screen
    or forced floating on the left side” Thanks for the suggestion, but
   because there are so users have so many kind of theme or different cases and 
   so many users has used the plugin in the current time, sorry I think it is a 
   little hard to force the position in one place because maybe this will break 
   other user’s site, however if you analyzed our code, you will find you can easy
   to change the place, if you do not know how to coding, you can just hire a freelancer
   to fix it as you customized requirement, ot our pro version do have ability change
   the position on back end or in css file.
 * Thanks for the message, any more question please just tell me, thanks, have a
   nice weekend.
 * Best Regards,
    Tomas
 *  Thread Starter [Diwous](https://wordpress.org/support/users/diwous/)
 * (@diwous)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018101)
 * Hey Tomas,
    thanks for answer. I surely sent you the link of the issue page. (
   see my previous comment). But, as I said, don’t care about it, at the beginning
   I missed the option **“Disable Image Tooltips”**. Maybe it was caused because
   this.
 * About position of tooltips. I have tried to fix it myself via CSS, but unsuccessfully.
   I don’t need to hire someone, I can change php or css myself, but just need the
   right piece of code from you, how to force the centre alignment. I spent a few
   hours of searching some advice on internet, but the position of tooltips is still
   strictly on the right side of keyword. Nothing helps. I am sure, that it’s easy
   for you to force float it permanently in the centre. Just tell me what and where
   to change, please. I think, every user on the tablets or smartphones has same
   trouble. Your tooltips are cropped or out of all smaller screens when keyword
   is located somewhere on the right side.
    So, there should be necessary an option“
   float on the left/center) for mobile devices. If not, then many visitors can 
   not see these tooltips.
 * Thanks.
 *  Plugin Author [Tomas](https://wordpress.org/support/users/zhuyi/)
 * (@zhuyi)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018102)
 * Hi Mike,
 * Thanks for the message.
 * About “at the beginning I missed the option “Disable Image Tooltips”. Maybe it
   was caused because this.”
    I tested on my server as you said and it works well,
   just like I said if you check my plugin page, you will find it works well.
 * About position of tooltips
    I am happy to know you are developer too and I am
   sorry you used so hours to search in google, but I feel sorry that it seems you
   ignored my messages, when I replied your message, I have a eye ill yet and it
   is our 00:00am the light of the screen in the middle night make my eye feel pain
   and itch, so if you have a change, could you please use one minute read my message
   again? At least I will be happy my time for the free support will not be wasted,
   thank you very much.
 * About “that it’s easy for you to force float it permanently in the centre”…
    
   There are so many different cases on users side, we can not only force the position
   for one user to break other users’ site, however just like I reported you yesterday,
   if you use a few minutes to read my codes, you will find it is very clearly there
   are codes:
 *     ```
       position:
           				{
             					corner:
             					{
                					target: 'rightMiddle',
                					tooltip: 'leftBottom'
             					}
           				},
       ```
   
 * You can change it here and please find more position on qtip js codes, I understand
   you are developer can develope php and css codes, so please use a little minutes
   to read my codes, I believe you should can solve the problem, sorry I offer this
   free plugin and offer free support, but because there are so many kinds of different
   requirement, I can not customize for each one, please, use a little minutes read
   my codes, it is clearly and easy to find it, if you do not use your time, please
   hire a freelancer to work for you, thanks, have a nice day.
 * Best Regards,
    Tomas
 *  Thread Starter [Diwous](https://wordpress.org/support/users/diwous/)
 * (@diwous)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018120)
 * Hey Tomas,
 * Obviously I have tried to change those Target/Tooltip Corner Positions, but it
   cannot solve what I would need.
    We probably misunderstood all the time. I talked
   about something like this: [http://croberts.me/2013/11/27/centering-a-tooltip-similar-to-lightbox/](http://croberts.me/2013/11/27/centering-a-tooltip-similar-to-lightbox/)
 * Anyway, thanks for your patience and get well soon with your eye.
 *  Plugin Author [Tomas](https://wordpress.org/support/users/zhuyi/)
 * (@zhuyi)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018159)
 * Hi Diwous,
 * Thanks for the message, I checked his site, could you please check my last replies
   which offer the solution? It can solve your problem, Thanks, have a nice day.
   🙂
 * Best Regards,
    Tomas
 *  Thread Starter [Diwous](https://wordpress.org/support/users/diwous/)
 * (@diwous)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018161)
 * Hey Tomas,
    I still dont know which codes you mean? As I wrote last time, I tried
   to change those Target/Tooltip Corner Positions:
 *     ```
       position:
           				{
             					corner:
             					{
                					target: 'rightMiddle',
                					tooltip: 'leftBottom'
             					}
           				},
       ```
   
 * but it changes only the position around the keyword. The target and tooltip are
   still sticked together.
    I would need to split them and force the tooltip position
   in the centre of the screen independently of the keyword position. If you know,
   what I mean, please, just let me know once again what your codes can fix it. 
   Thanks much.
 *  Plugin Author [Tomas](https://wordpress.org/support/users/zhuyi/)
 * (@zhuyi)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018162)
 * Hi Diwous,
 * Thanks for the message, I am sorry I really feel a little awkward, I do tried
   my best to offer answers which you want, could you please check your requests
   in this thread again? You submitted different questions and then when I replied
   you it seems all my replies is not what you want…
 * Just like I replied some times, in our free version all codes that related with
   the position is the codes above and “You can change it here and please find more
   position on qtip js codes”, if all these codes can not solve your problem, I 
   am sorry the current existed version can not offer more solution to help you 
   get your customization one, you need customize it by yourself. I am sorry maybe
   this isnot what you wanting, but I do used many hours and tried my best to reply
   you many times include codes which I can offered…, I will try to offer better
   plugin continuely for users. Thanks, Have a good day. 🙂
 * Best Regards,
    Tomas

Viewing 9 replies - 1 through 9 (of 9 total)

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## Tags

 * [duplicate](https://wordpress.org/support/topic-tag/duplicate/)

 * 9 replies
 * 2 participants
 * Last reply from: [Tomas](https://wordpress.org/support/users/zhuyi/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/duplicated-tooltip/#post-5018162)
 * Status: resolved