Duplicated serial number with different data

Resolved slybr
(@slybr)

2 years, 2 months ago

Hello,

I faced an issue where cf7 applied the same serialnumber to three different postid’s.

The timestamp is the same on all three records.

Prior, sometimes I saw, that cf7 duplicating the records with the same data, but not with different data.

Could you please improve how cf7 applies serialnumber, so it will be 100% unique per post.

Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

2 years, 2 months ago

Where can we see the website in question?

Thread Starter slybr
(@slybr)

2 years, 2 months ago

Hello, Takayuki!

Sorry for the delay.

The web site is just a utility pages with the forms.

Here is the link on the test page https://accuref.us/test-form/

Thank you!

Plugin Author Takayuki Miyoshi
(@takayukister)

2 years, 2 months ago

What other plugins and theme do you use on the site?
Thread Starter slybr
(@slybr)

2 years, 2 months ago
Plugins:
```
BackUpWordPress
Classic Editor
Code Snippets
Conditional Fields PRO
Contact Form 7
Flamingo
Listo
PDF Forms Filler for CF7
Redirection
WP Mail SMTP Pro
WP Rollback
XYZ WP Insert Code Snippet
```
Theme:
MH Magazine lite
Plugin Author Takayuki Miyoshi
(@takayukister)

2 years, 2 months ago

Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Classic Editor, Flamingo, and Listo.

Why you are advised to deactivate plugins and switch to the default theme.

Thread Starter slybr
(@slybr)

2 years, 2 months ago

Takayuki, but how I will reproduce the issue?

I beleive it happened when three people submitted the form almost simultaneously.

So it just happening. In the period of a half year, it happened twice.

Thread Starter slybr
(@slybr)

2 years, 2 months ago

I think I found the issue.

I have Conditional Fields PRO plugin, with multistep form.

After people filling in the form, instead of refresh the page, they’ve pressed “Previous step” button, which could cause the serial duplication.

So, thank you so much for your help!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Duplicated serial number with different data’ is closed to new replies.