Title: Duplicated files Last modified: May 26, 2020 --- # Duplicated files * Resolved [filduarte](https://wordpress.org/support/users/filduarte/) * (@filduarte) * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicated-files-2/) * I am having issues with this plugin. At the frontend everything works perfect, but the emails are being sent with just one file duplicated. I mean, if i select 5 files to send, I receive five attachements, but all copies of just one file. * I’ve tested on the demo page ([https://www.codedropz.com/contact/](https://www.codedropz.com/contact/)) and the same happened. I’ve tried to send to a different email, but it happened again. * There’s a snapshot included showing the problem. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fduplicated-files-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Glen Don Mongaya](https://wordpress.org/support/users/glenwpcoder/) * (@glenwpcoder) * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicated-files-2/#post-12896765) * [@filduarte](https://wordpress.org/support/users/filduarte/) , can you help me to figure out this issue? * Please tell me the steps or how did you do it, this has been tested and I cannot replicate the issue. ( if you can create a video that would be great ) * Can you try with different images & different filename? * What specific device you’ve been using (Mobile,Desktop or Tablet) * See this video : [https://drive.google.com/drive/u/0/folders/1EBf5PV9k1ROX4pzQPK2kMYpTtsTXbnbs](https://drive.google.com/drive/u/0/folders/1EBf5PV9k1ROX4pzQPK2kMYpTtsTXbnbs) * Thread Starter [filduarte](https://wordpress.org/support/users/filduarte/) * (@filduarte) * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicated-files-2/#post-12899890) * [@glenwpcoder](https://wordpress.org/support/users/glenwpcoder/), I saw the video. That’s weird… Even the progress bar loads naturally. With me all of the progress bars load very fast and simultaneously. I’ve recorded a video showing two tests( It’s accelerated to shorten it). You will notice that on the first test, the email arrives but when I return to the page the arrow icon beside the submit button is still spinning. * Answering your questions: – I just dragged (or clicked the button and browsed) the files and hit “Submit”. – I’ve tried with different files. – I’m using a desktop with Windows 10 and Chrome. * I will ask to someone else test. Maybe it’s something related to my connection? - This reply was modified 5 years, 11 months ago by [filduarte](https://wordpress.org/support/users/filduarte/). * Thread Starter [filduarte](https://wordpress.org/support/users/filduarte/) * (@filduarte) * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicated-files-2/#post-12901501) * Well, this is awkward. I asked other people to test and it worked. Than I tried on another computer and it worked as well… * Maybe it’s my antivirus or firewall? * Anyway, I will keep using this plugin and move on… If someday I receive an email with duplicated attachments, I’ll just reply asking the person to resend the pictures. * Thank you for the help! =) - This reply was modified 5 years, 11 months ago by [filduarte](https://wordpress.org/support/users/filduarte/). * Plugin Author [Glen Don Mongaya](https://wordpress.org/support/users/glenwpcoder/) * (@glenwpcoder) * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicated-files-2/#post-12902213) * Thanks [@filduarte](https://wordpress.org/support/users/filduarte/) , I really appreciate your effort on testing and creating a video. * You may try and test it with your phone, chrome incognito, firefox. * You must also clear your cache first. * Thread Starter [filduarte](https://wordpress.org/support/users/filduarte/) * (@filduarte) * [5 years, 11 months ago](https://wordpress.org/support/topic/duplicated-files-2/#post-12907451) * I’ve tried with incognito on Chrome and got the same error. With Edge (don’t have Firefox installed) the same thing. * But than I’ve tested with my phone and another pc and it worked on both, so it’s not my connection. * I’ve decided to do a last test: turn off the antivirus and try again. Didn’t work. * I really have no idea what’s happening, but it seems it’s only with my pc. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Duplicated files’ is closed to new replies. * ![](https://ps.w.org/drag-and-drop-multiple-file-upload-contact-form-7/assets/ icon-128x128.jpg?rev=1984850) * [Drag and Drop Multiple File Upload for Contact Form 7](https://wordpress.org/plugins/drag-and-drop-multiple-file-upload-contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/drag-and-drop-multiple-file-upload-contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/drag-and-drop-multiple-file-upload-contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/drag-and-drop-multiple-file-upload-contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/drag-and-drop-multiple-file-upload-contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/drag-and-drop-multiple-file-upload-contact-form-7/reviews/) * 5 replies * 2 participants * Last reply from: [filduarte](https://wordpress.org/support/users/filduarte/) * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/duplicated-files-2/#post-12907451) * Status: resolved