Support » Plugin: YOP Poll » Duplicate Results

  • Sculptorium

    (@jeffsculptoriumcom)


    Seems like when users are allowed to add an answer it show up as duplicated in the results. How can I stop that?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    Hello

    Could you please send us screenshots with your poll settings to yop.help{gmail.com}

    We want to replicate this behaviour on our end so we can troubleshoot.

    Best
    YOP Team

    Has this issue been resolved? i face the same problem

    Plugin Author YOP

    (@yourownprogrammer)

    @herculest

    Assuming you have “Allow other answers” and “Add other answers in answers list” both set to “Yes”…

    edit your poll and on Questions&Answers tab set “Display other answers in results list” to “No”.

    This should fix the issue.

    Best
    YOP Team

    @yourownprogrammer
    Thank you very much, i was suspecting it was a setting but i didn’t think it was that one.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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