Support » Plugin: Sign-up Sheets » Duplicate Registrations

  • RevDan

    (@revdan)


    Good afternoon,

    There is a quirk somewhere in this plug-in. When people sign-up, it signs them up twice and I have to go in and remove one of the registrations. I have deleted/reinstalled the plugin 3 times, all to no avail. HELP!!!

    The page I need help with: [log in to see the link]

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  • Plugin Author Fetch Designs

    (@fetchdesigns)

    Thanks for reporting this. Can you confirm which version of the plugin you are using?

    Although I haven’t heard of this happening frequently there is an upcoming version update that might solve your issue depending on exactly what is going on. If you are interested in trying it out, please contact me using the contact form on https://www.fetchdesigns.com/contact/ and mention this thread. We can see if that fixes the issue or if we need to debug further.

    Thread Starter RevDan

    (@revdan)

    Good morning!

    We are using Version 1.0.14.

    I will reach out to you – I’d like to try out the update.

    Thanks!
    Dan

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