Title: Duplicate Receipts
Last modified: April 16, 2021

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# Duplicate Receipts

 *  [agridesigns](https://wordpress.org/support/users/agridesigns/)
 * (@agridesigns)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/duplicate-receipts/)
 * Hi there! We just updated the plugin and we are now getting random duplicate 
   receipts printing out. For instance, we will get an order at 8am and the receipt
   pops out and then at 12:10 the same receipt prints out for that order. What can
   we do to fix this issue?

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [lawrenceowen](https://wordpress.org/support/users/lawrenceowen/)
 * (@lawrenceowen)
 * [5 years ago](https://wordpress.org/support/topic/duplicate-receipts/#post-14341150)
 * [@agridesigns](https://wordpress.org/support/users/agridesigns/)
 * My first thought is that maybe you have the WooCommerce “ThankYou” hook configured
   as the printing trigger. This can cause receipts to print late and potentially
   to re-print (i.e. if someone makes an order but keeps the confirmation page open
   in a tab that their browser reloads later).
 * You can change this option on the plugin setting page, some more information 
   is available [here](https://github.com/star-micronics/star-cloudprnt-for-woocommerce/blob/master/common_issues.md#sometimes-orders-do-not-print-or-print-late).
 * In some cases, this gets selected as the default trigger, if you are updating
   from an older version of the plugin or a beta that did not provide options for
   configuring the printing trigger.
    -  This reply was modified 5 years ago by [lawrenceowen](https://wordpress.org/support/users/lawrenceowen/).

Viewing 1 replies (of 1 total)

The topic ‘Duplicate Receipts’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [lawrenceowen](https://wordpress.org/support/users/lawrenceowen/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/duplicate-receipts/#post-14341150)
 * Status: not resolved