Support » Plugin: Blog2Social: Social Media Auto Post & Scheduler » Duplicate post in facebook

  • Resolved tinchosan

    (@tinchosan)


    Hi, we have a problem with autopost in facebook, sometimes the post on our wordpress is shared twice on facebook.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for reaching out.

    I will gladly support you with your request.
    May I ask you if this only happens on Facebook?
    Is it possible that you have connected the same Facebook account multiple times in your Blog2Social networks overview?

    Please be so kind as to send me screenshots of your networks overview and your auto-post settings in Blog2Social so I can take a closer look at this for you.

    I’m looking forward to your reply.

    Thread Starter tinchosan

    (@tinchosan)

    Hi! in twitter happens too but in instagram it’s doesn’t

    the screens:
    https://prnt.sc/20vydwj
    https://prnt.sc/20vyufl
    https://prnt.sc/20vyyvq
    https://prnt.sc/20vz394

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for your feedback.

    May I ask you if you want to auto-post your own original WordPress posts or posts that are imported / created by other plugins?
    When checking your screenshots I noticed that you have activated both auto-post settings in Blog2Social.

    Please be so kind as to send me screenshots of your “Shared Posts” details in Blog2Social.

    I’m looking forward to your reply.

    Thread Starter tinchosan

    (@tinchosan)

    Hi, we create post by post with wordpress. Now i deactivate the import post.

    Screen details with duplicate in shared post: https://prnt.sc/20x9raw

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for your feedback.

    May I ask you how often this happens on Facebook and Twitter?
    When checking your shared posts I noticed that your posts were shared on three social media networks in most cases.

    Please be so kind as to send me the text-file of your Troubleshooting-Tool in Blog2Social. This tool shows you conflicts, for example, with other plugins which could cause issues.
    How to check your blog settings with the Troubleshooting-Tool

    Due to privacy reasons please send this text-file via support ticket on our website by using the following link:
    https://service.blog2social.com/en/question?o=faq

    I’m looking forward to your reply.

Viewing 5 replies - 1 through 5 (of 5 total)
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