Title: Duplicate Pixel ID Last modified: April 26, 2021 --- # Duplicate Pixel ID * Resolved [ryanothelo](https://wordpress.org/support/users/ryanothelo/) * (@ryanothelo) * [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/) * Hi, * My site is returning Duplicate Pixel ID. I can’t pinpoint what’s causing it. * I’m also planning to reinstall the plugin just in case it’s causing the duplicate. * Will the data be reset? or what’s the harmful effect of doing it? * Please Help * Best Regards, * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fduplicate-pixel-id-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [mother.of.code](https://wordpress.org/support/users/imazed/) * (@imazed) * The Mother of Code * [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/#post-14367113) * Hi there! * Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support. * Thanks in advance! * Thread Starter [ryanothelo](https://wordpress.org/support/users/ryanothelo/) * (@ryanothelo) * [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/#post-14368593) * Hi [@imazed](https://wordpress.org/support/users/imazed/). Here’s the reportt * > ` > ### WordPress Environment ### > WordPress address (URL): [https://selleys.com.sg](https://selleys.com.sg) > > Site address (URL): [https://selleys.com.sg](https://selleys.com.sg) WC Version: > 5.2.2 REST API Version: ✔ 5.2.2 WC Blocks Version: ✔ 4.7.2 Action Scheduler > Version: ✔ 3.1.6 WC Admin Version: ✔ 2.1.5 Log Directory Writable: ✔ WP Version: > 5.7.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: > en_US External object cache: ✔ > ### Server Environment ### > Server Info: Apache > PHP Version: 7.0.33 – We recommend using PHP version 7.2 > or above for greater performance and security. How to update your PHP version > PHP Post Max Size: 2 GB PHP Time Limit: 6000 PHP Max Input Vars: 10000 cURL > Version: 7.76.0 OpenSSL/1.1.1k > SUHOSIN Installed: – > MySQL Version: 5.6.51 Max Upload Size: 2 GB Default Timezone > is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte > String: ✔ Remote Post: ✔ Remote Get: ✔ > ### Database ### > WC Database Version: 5.0.0 > WC Database Prefix: aut_ Total Database Size: 52.56MB > Database Data Size: 43.61MB Database Index Size: 8.95MB aut_woocommerce_sessions: > Data: 2.02MB + Index: 0.05MB + Engine InnoDB aut_woocommerce_api_keys: Data: > 0.02MB + Index: 0.03MB + Engine InnoDB aut_woocommerce_attribute_taxonomies: > Data: 0.02MB + Index: 0.02MB + Engine InnoDB aut_woocommerce_downloadable_product_permissions: > Data: 0.02MB + Index: 0.06MB + Engine InnoDB aut_woocommerce_order_items: Data: > 0.05MB + Index: 0.02MB + Engine InnoDB aut_woocommerce_order_itemmeta: Data: > 0.23MB + Index: 0.16MB + Engine InnoDB aut_woocommerce_tax_rates: Data: 0.02MB > + Index: 0.06MB + Engine InnoDB aut_woocommerce_tax_rate_locations: Data: 0.02MB > + Index: 0.03MB + Engine InnoDB aut_woocommerce_shipping_zones: Data: 0.02MB > + Index: 0.00MB + Engine InnoDB aut_woocommerce_shipping_zone_locations: Data: > 0.02MB + Index: 0.03MB + Engine InnoDB aut_woocommerce_shipping_zone_methods: > Data: 0.02MB + Index: 0.00MB + Engine InnoDB aut_woocommerce_payment_tokens: > Data: 0.02MB + Index: 0.02MB + Engine InnoDB aut_woocommerce_payment_tokenmeta: > Data: 0.02MB + Index: 0.03MB + Engine InnoDB aut_woocommerce_log: Data: 0.02MB > + Index: 0.02MB + Engine InnoDB aut_actionscheduler_actions: Data: 6.02MB + > Index: 1.34MB + Engine InnoDB aut_actionscheduler_claims: Data: 0.02MB + Index: > 0.02MB + Engine InnoDB aut_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB > + Engine InnoDB aut_actionscheduler_logs: Data: 0.31MB + Index: 0.25MB + Engine > InnoDB aut_ac_segments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM aut_admin_columns: > Data: 0.01MB + Index: 0.00MB + Engine MyISAM aut_brizy_logs: Data: 0.02MB + > Index: 0.00MB + Engine InnoDB aut_commentmeta: Data: 0.02MB + Index: 0.03MB > + Engine InnoDB aut_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB > aut_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB aut_newsletter: Data: > 0.02MB + Index: 0.03MB + Engine InnoDB aut_newsletter_emails: Data: 0.02MB > + Index: 0.00MB + Engine InnoDB aut_newsletter_sent: Data: 0.02MB + Index: > 0.03MB + Engine InnoDB aut_newsletter_stats: Data: 0.02MB + Index: 0.03MB + > Engine InnoDB aut_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine > InnoDB aut_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > aut_nextend2_section_storage: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > aut_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine > InnoDB aut_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.00MB + Engine > InnoDB aut_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB > + Engine InnoDB aut_nextend2_smartslider3_slides: Data: 0.02MB + Index: 0.00MB > + Engine InnoDB aut_options: Data: 8.48MB + Index: 2.34MB + Engine InnoDB aut_postmeta: > Data: 16.48MB + Index: 2.75MB + Engine InnoDB aut_posts: Data: 7.52MB + Index: > 0.47MB + Engine InnoDB aut_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine > InnoDB aut_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > aut_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > aut_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > aut_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB aut_revslider_navigations_bkp: > Data: 0.02MB + Index: 0.00MB + Engine InnoDB aut_revslider_sliders: Data: 0.05MB > + Index: 0.00MB + Engine InnoDB aut_revslider_sliders_bkp: Data: 0.02MB + Index: > 0.00MB + Engine InnoDB aut_revslider_slides: Data: 0.08MB + Index: 0.00MB + > Engine InnoDB aut_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine > InnoDB aut_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > aut_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > aut_slp_extendo_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB aut_smush_dir_images: > Data: 0.00MB + Index: 0.00MB + Engine MyISAM aut_store_locator: Data: 0.02MB > + Index: 0.05MB + Engine InnoDB aut_termmeta: Data: 0.14MB + Index: 0.06MB > + Engine InnoDB aut_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB aut_term_relationships: > Data: 0.06MB + Index: 0.05MB + Engine InnoDB aut_term_taxonomy: Data: 0.02MB > + Index: 0.03MB + Engine InnoDB aut_usermeta: Data: 0.06MB + Index: 0.03MB > + Engine InnoDB aut_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB aut_w3tc_cdn_pathmap: > Data: 0.00MB + Index: 0.00MB + Engine MyISAM aut_w3tc_cdn_queue: Data: 0.00MB > + Index: 0.00MB + Engine MyISAM aut_wc_admin_notes: Data: 0.02MB + Index: 0.00MB > + Engine InnoDB aut_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine > InnoDB aut_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > aut_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB aut_wc_download_log: > Data: 0.02MB + Index: 0.03MB + Engine InnoDB aut_wc_order_coupon_lookup: Data: > 0.02MB + Index: 0.03MB + Engine InnoDB aut_wc_order_product_lookup: Data: 0.05MB > + Index: 0.06MB + Engine InnoDB aut_wc_order_stats: Data: 0.02MB + Index: 0.05MB > + Engine InnoDB aut_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine > InnoDB aut_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB > aut_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM aut_wc_tax_rate_classes: > Data: 0.02MB + Index: 0.02MB + Engine InnoDB aut_wc_webhooks: Data: 0.02MB > + Index: 0.02MB + Engine InnoDB aut_wpgmza: Data: 0.02MB + Index: 0.00MB + > Engine InnoDB aut_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > aut_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB aut_wpgmza_nominatim_geocode_cache: > Data: 0.14MB + Index: 0.00MB + Engine InnoDB aut_wpgmza_polygon: Data: 0.02MB > + Index: 0.00MB + Engine InnoDB aut_wpgmza_polylines: Data: 0.02MB + Index: > 0.00MB + Engine InnoDB aut_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB > + Engine InnoDB aut_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > aut_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB aut_yoast_indexable: > Data: 0.47MB + Index: 0.11MB + Engine MyISAM aut_yoast_indexable_hierarchy: > Data: 0.01MB + Index: 0.02MB + Engine MyISAM aut_yoast_migrations: Data: 0.00MB > + Index: 0.01MB + Engine MyISAM aut_yoast_primary_term: Data: 0.00MB + Index: > 0.00MB + Engine MyISAM aut_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + > Engine InnoDB aut_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > ### Post Type Counts ### > acf-field: 33 > acf-field-group: 6 attachment: 500 brizy-project: 1 custom_css: > 1 diy_guide: 21 elementor_font: 2 elementor_icons: 1 elementor_library: 27 > faq: 105 ml-slider: 1 nav_menu_item: 31 oembed_cache: 7 page: 18 post: 1 product: > 52 product_variation: 57 revision: 1117 sa_slider: 1 shop_coupon: 2 shop_order: > 120 shop_order_refund: 2 slick_slider: 1 vc_grid_item: 1 wpcf7_contact_form: > 1 > ### Security ### > Secure connection (HTTPS): ✔ > Hide errors from visitors: ✔ > ### Active Plugins (30) ### > Admin Columns Pro – WooCommerce: by AdminColumns.com – 3.5.10 > Admin Columns > Pro: by AdminColumns.com – 5.4.4 Advanced Custom Fields PRO: by Elliot Condon– > 5.8.7 Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5 Brizy: > by Brizy.io – 2.2.13 Contact Form 7: by Takayuki Miyoshi – 5.4 Custom Post > Type UI: by WebDevStudios – 1.9.1 Custom Post Type Widgets: by thingsym – 1.4.0 > Google Tag Manager for WordPress: by Thomas Geiger – 1.12.3 Facebook for WooCommerce: > by Facebook – 2.4.0 Flexible Shipping: by WP Desk – 4.0.7 Insert Headers and > Footers: by WPBeginner – 1.5.0 WPBakery Page Builder: by Michael M – WPBakery. > com – 6.2.0 JWS Plugins: by jwsthemes – 1.0.0 Staff Admin Order Mail: by Myke > Solidum – 1.0 Newsletter: by Stefano Lissa & The Newsletter Team – 7.1.2 Really > Simple SSL: by Really Simple Plugins – 4.0.14 Slider Revolution: by ThemePunch– > 6.2.10 Unyson: by ThemeFuse – 2.7.24 W3 Total Cache: by BoldGrid – 2.1.2 WOOCS– > WooCommerce Currency Switcher: by realmag777 – 2.3.1 WooCommerce Stripe Gateway: > by WooCommerce – 5.1.0 WooCommerce Google Analytics Integration: by WooCommerce– > 1.5.1 WooCommerce: by Automattic – 5.2.2 Yoast SEO: by Team Yoast – 16.1.1 > WP Google Maps: by WP Google Maps – 8.1.11 YITH WooCommerce Compare: by YITH– > 2.5.0 YITH WooCommerce Quick View: by YITH – 1.6.0 YITH WooCommerce Wishlist: > by YITH – 3.0.20 YITH WooCommerce Zoom Magnifier: by YITH – 1.3.25 > ### Inactive Plugins (8) ### > Advanced Custom Fields: by Elliot Condon – 5.9.5 > Advanced Order Export For > WooCommerce: by AlgolPlus – 3.1.8 Better Search Replace: by Delicious Brains– > 1.3.4 Hummingbird: by WPMU DEV – 2.7.2 Smush: by WPMU DEV – 3.8.4 Widget Importer& > Exporter: by ChurchThemes.com – 1.6 WordPress Importer: by wordpressdotorg – > 0.7 Yoast Test Helper: by Team Yoast – 1.13 > ### Dropin Plugins (3) ### > advanced-cache.php: advanced-cache.php > maintenance.php: maintenance.php object- > cache.php: object-cache.php > ### Settings ### > API Enabled: – > Force SSL: – Currency: SGD ($) Currency Position: left Thousand > Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product > Types: external (external) grouped (grouped) simple (simple) variable (variable) > Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) > > exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) > rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- > 5 (rated-5) > Connected to WooCommerce.com: – > ### WC Pages ### > Shop base: #1888 – /shop/ > Cart: #1843 – /cart/ Checkout: #1844 – /checkout/ > My account: #1845 – /my-account/ Terms and conditions: ❌ Page not set > ### Theme ### > Name: Cayto Child > Version: 3.0.5 Author URL: [http://themeforest.net/user/jwsthemes](http://themeforest.net/user/jwsthemes) > Child Theme: ✔ Parent Theme Name: Cayto Parent Theme Version: 3.0.5 Parent > Theme Author URL: [http://themeforest.net/user/jwsthemes](http://themeforest.net/user/jwsthemes) > WooCommerce Support: ✔ > ### Templates ### > Archive Template: Your theme has a woocommerce.php file > you will not be able > to override the woocommerce/archive-product.php custom template since woocommerce. > php has priority over archive-product.php. This is intended to prevent display > issues. > Overrides: cayto-child/woocommerce/archive-product.php > cayto-child/woocommerce/ > cart/cart-shipping.php cayto-child/woocommerce/cart/cart-totals.php cayto-child/ > woocommerce/cart/cart.php version – is out of date. The core version is 3.8.0 > cayto-child/woocommerce/cart/mini-cart.php version – is out of date. The core > version is 5.2.0 cayto-child/woocommerce/cart/proceed-to-checkout-button.php > cayto-child/woocommerce/cart/shipping-calculator.php cayto-child/woocommerce/ > checkout/form-billing.php version – is out of date. The core version is 3.6.0 > cayto-child/woocommerce/checkout/form-checkout.php version – is out of date. > The core version is 3.5.0 cayto-child/woocommerce/checkout/form-shipping.php > version – is out of date. The core version is 3.6.0 cayto-child/woocommerce/ > checkout/review-order.php version 3.3.0 is out of date. The core version is > 5.2.0 cayto-child/woocommerce/checkout/thankyou.php version 3.3.0 is out of > date. The core version is 3.7.0 cayto-child/woocommerce/content-product.php > version – is out of date. The core version is 3.6.0 cayto-child/woocommerce/ > content-single-product.php version – is out of date. The core version is 3.6.0 > cayto-child/woocommerce/emails/admin-new-order.php cayto-child/woocommerce/ > emails/customer-processing-order.php cayto-child/woocommerce/emails/email-addresses. > php cayto-child/woocommerce/emails/email-header.php cayto-child/woocommerce/ > emails/email-order-details.php cayto-child/woocommerce/emails/email-order-items. > php cayto-child/woocommerce/emails/email-styles.php cayto-child/woocommerce/ > global/breadcrumb.php cayto-child/woocommerce/global/quantity-input.php version– > is out of date. The core version is 4.0.0 cayto-child/woocommerce/loop/add- > to-cart.php cayto-child/woocommerce/loop/loop-end.php cayto-child/woocommerce/ > loop/loop-start.php cayto-child/woocommerce/loop/orderby.php version – is out > of date. The core version is 3.6.0 cayto-child/woocommerce/loop/pagination. > php cayto-child/woocommerce/loop/price.php cayto-child/woocommerce/loop/rating. > php version – is out of date. The core version is 3.6.0 cayto-child/woocommerce/ > loop/sale-flash.php cayto-child/woocommerce/order/order-details.php version > 3.7.0 is out of date. The core version is 4.6.0 cayto-child/woocommerce/single- > product/add-to-cart/external.php cayto-child/woocommerce/single-product/add- > to-cart/grouped.php version 3.4.0 is out of date. The core version is 4.0.0 > cayto-child/woocommerce/single-product/add-to-cart/simple.php cayto-child/woocommerce/ > single-product/add-to-cart/variable.php version – is out of date. The core > version is 3.5.5 cayto-child/woocommerce/single-product/add-to-cart/variation. > php cayto-child/woocommerce/single-product/meta.php cayto-child/woocommerce/ > single-product/price.php cayto-child/woocommerce/single-product/product-thumbnails. > php version – is out of date. The core version is 3.5.1 cayto-child/woocommerce/ > single-product/rating.php version – is out of date. The core version is 3.6.0 > cayto-child/woocommerce/single-product/related.php version 3.0.0 is out of > date. The core version is 3.9.0 cayto-child/woocommerce/single-product/review. > php cayto-child/woocommerce/single-product/share.php version – is out of date. > The core version is 3.5.0 cayto-child/woocommerce/single-product/tabs/additional- > information.php cayto-child/woocommerce/single-product/tabs/description.php > cayto-child/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of > date. The core version is 3.8.0 cayto-child/woocommerce/single-product/title. > php cayto-child/woocommerce/single-product/up-sells.php cayto-child/woocommerce/ > single-product.php cayto-child/woocommerce/content-product_cat.php version > 2.6.1 is out of date. The core version is 4.7.0 cayto-child/taxonomy-product_cat. > php version – is out of date. The core version is 4.7.0 > Outdated Templates: ❌ > Learn how to update > ### Action Scheduler ### > Complete: 3,927 > Oldest: 2021-03-27 06:43:56 +0000 Newest: 2021-04-27 06:32: > 02 +0000 > Failed: 7 > Oldest: 2020-09-25 09:51:13 +0000 Newest: 2020-11-13 01:19:01 +0000 > In-progress: 1 > Oldest: – Newest: – > Pending: 1 > Oldest: 2021-04-27 06:47:02 +0000 Newest: 2021-04-27 06:47:02 + > 0000 > ### Status report information ### > Generated at: 2021-04-27 06:43:22 +00:00 > ` * Kind Regards, * [melinda a11n](https://wordpress.org/support/users/melindahelt/) * (@melindahelt) * Automattic Happiness Engineer * [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/#post-14375299) * Hi there! * Thanks for the status report. * Do you have anything related to Facebook in your: Insert Headers and Footers: by WPBeginner * When we see duplicate pixel errors, it’s usually being called by a second plugin, or in this case a script added to your header and footer. * Thread Starter [ryanothelo](https://wordpress.org/support/users/ryanothelo/) * (@ryanothelo) * [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/#post-14375844) * Hi [@melindahelt](https://wordpress.org/support/users/melindahelt/), * Thanks for responding once again. I don’t have anything related to Facebook on that plugin, but I just knew as of today that a Facebook Pixel code snippet is inserted via Google Tag Manager by one of the site managers. * We’ve already removed the codes from Google Tag Manager and tried to mark it as resolved on Facebook. * We’ll be waiting for the completion of the resolution if that’s what’s causing the errors. * Best Regards, * [John Coy a11n](https://wordpress.org/support/users/johndcoy/) * (@johndcoy) * Automattic Happiness Engineer * [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/#post-14381185) * Hi [@ryanothelo](https://wordpress.org/support/users/ryanothelo/) * Thanks for letting us know. We’ll tag this as resolved but feel free to open a new support thread should you still have any issues. * Thread Starter [ryanothelo](https://wordpress.org/support/users/ryanothelo/) * (@ryanothelo) * [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/#post-14382231) * Hi [@johndcoy](https://wordpress.org/support/users/johndcoy/) * Alright. Thank you also! * Best Regards, Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Duplicate Pixel ID’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) * 6 replies * 4 participants * Last reply from: [ryanothelo](https://wordpress.org/support/users/ryanothelo/) * Last activity: [5 years ago](https://wordpress.org/support/topic/duplicate-pixel-id-2/#post-14382231) * Status: resolved