Support » Plugin: WooCommerce » Duplicate orders in Woocommerce 2.5.5

  • Resolved Reyji

    (@reyji)


    Hello

    Running WooCommerce Version 2.5.5 and seem to be getting frequent duplicate orders lately. Our site does seem to be running slow sometimes.

    Not sure what could be causing this but any support or fixes is much appreciated.

    Thanks in advance!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Zandy Ring

    (@zandyring)

    Automattic Happiness Engineer

    Hi Reyji,

    WooCommerce 2.5.5 is quite old – it’s nearly two years old, and isn’t a supported version only longer. The problem with running a plugin that’s so old is that it’s not likely to continue working with other plugins and themes, especially because there have been a lot of updates to WooCommerce that have necessitated changes throughout the entire WooCommerce ecosphere, so you truly do run the risk of having an unstable, vulnerable site when you run very old plugins.

    I strongly encourage you to upgrade. You are likely to continue to see increasing issues across your site unless you do.

    To do this safely, please make a full backup of your site. Then, create a staging site (if you don’t have one already), and update WooCommerce and your other plugins there. Once you are aware of what changes and fixes you’ll need to make on your live site, you are in a position to begin upgrading your live site. If you don’t have a staging site, we have found that WP Staging ( https://wordpress.org/plugins/wp-staging/ ) has been easy to use for customers.

    Cheers!

    Thread Starter Reyji

    (@reyji)

    Thanks for your reply very much appreciated and will continue to test on a staging environment.

Viewing 2 replies - 1 through 2 (of 2 total)
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