Support » Plugin: Brilliant Web-to-Lead for Salesforce » Duplicate Leads

  • Hello support,

    We are getting 2 – 4 duplicates sometimes when someone fill up our inquiry/contact us forms. The most interesting thing is that it’s not consistent. It only happens to atleast 2-3 out of 20 forms that are coming in to us. I know its not about double clicking it or clicking it too fast because recaptcha captures those things.
    I’m wondering what could have caused this. I’ve searched the submission of others and it doesnt seem to solve our problem. What kind of plug-ins are causing this to others if its a plug-in problem?

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    Could it be users refreshing and re-submitting form data?

    Are you using a thank you page redirect?

Viewing 1 replies (of 1 total)
  • The topic ‘Duplicate Leads’ is closed to new replies.