• In the CRM entries I am seeing lots of duplicates from people, some people it even counts 5 times. They are showing up as submitted on the exact same second, so I don’t think it’s users coming back multiple times.

    Not sure if these duplicates could be causing this but I am also seeing a discrepancy between my Google Ads tracking and Google Analytics tracking. For goal completions.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor sbazzi

    (@sbazzi)

    Hey @mattenser,

    Which Forms plugin are you using here alongside our CRM entries plugin?

    Thank You – Sam

    Thread Starter Matt Enser

    (@mattenser)

    Hey @sbazzi,

    I am using contact form 7. I also am using Contact Form 7 Extension For Mailchimp and Redirection for Contact Form.

    Thank you for getting back to me!

    Plugin Contributor sbazzi

    (@sbazzi)

    It may be on the front end where the user is clicking the submit button to many times? Does this happen with ever entry?

    Thread Starter Matt Enser

    (@mattenser)

    That could be it but not sure how I would be able to check that. No it is not every entry. Some entries are fine, some have just one duplicate, and some have 5 duplicates.

    Plugin Contributor sbazzi

    (@sbazzi)

    Hey @mattenser,

    If its not a pattern that can be followed, I would have to take a look,

    It would be great if you can email us on our site crmperks.com,

    Thank You – Sam

    Thread Starter Matt Enser

    (@mattenser)

    Okay thanks @sbazzi

    I filled out the contact form.

    Plugin Contributor sbazzi

    (@sbazzi)

    Perfect, we will be in touch shortly.

Viewing 7 replies - 1 through 7 (of 7 total)
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