• Resolved fairmarketing

    (@fairmarketing)


    Hi,

    wpforms – even in the light version – is a powerful and easy-to-use tool.

    I just got one problem:
    if I hit the link “duplicate” in the forms overview, the plugin always asks me if I’m sure I want to delete the form – which definitely is not what I want to do.
    What I want to do is create another form from one already existing, without the need to build it anew from scratch. But unfortunately that doesn’t seem to work.
    Any help out there?

    Thanks a lot and all the best!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jess Quig

    (@jquigam)

    Hi fairmarketing,

    I can’t say I’ve seen this issue before, but I’d be happy to help get this sorted!

    To investigate this further, we’ll need to collect more details from you. Would you please submit a ticket by going here and clicking the ‘Complete a Form’ button? Please also include a mention of this Lite support thread, so we know where to refer back to.

    Thanks! 🙂

    Plugin Support Jess Quig

    (@jquigam)

    Hi fairmarketing,

    It doesn’t look like we’ve heard back from you yet, so I’m going to go ahead and close this thread.

    If we can help further, please let me know and I’d be happy to help! 🙂

    Thread Starter fairmarketing

    (@fairmarketing)

    hi Jess, sorry I didn’t receive notice you answered (probably landed in spam, that’s a real bad issue nowadays ;)) and as I created all the forms I needed it is not so much a problem anymore.
    However, I would have sent a ticket just now, but I really, really don’t want to create another login in order to get help^^.
    Anyway, the rest of the plugin works fine and it seems to be a rare problem.

    Thread Starter fairmarketing

    (@fairmarketing)

    P.S.:
    hey, I found the problem: it is just the German translation that says “löschen” (delete) instead of “duplizieren” (duplicate)!

    I created a test form and clicked duplicate. On the layer asking “Sind Sie sicher, dass Sie dieses Formular löschen möchten?” (“Are you sure you want to delete this form”) I hit the OK-button and – tadah – the form was indeed duplicated and not deleted 😉

    If you want to correct the translation, the correct question in German would be: “Möchten Sie dieses Formular wirklich duplizieren?”

    Thanks and all the best,
    connie

    Plugin Support Jess Quig

    (@jquigam)

    Hi Connie,

    Excellent catch! Thanks so much for tracking that down, and for letting us know! I’ll make sure we address that as quickly as possible.

    Have a good one, and thanks again! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Duplicate form doesn’t work’ is closed to new replies.