Title: Duplicate emails being allowed
Last modified: August 31, 2016

---

# Duplicate emails being allowed

 *  [cylet2014](https://wordpress.org/support/users/cylet2014/)
 * (@cylet2014)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/)
 * Hello,
 * I’ve updated the WP-CRM and my form is now allowing duplicate emails addresses.
   It used to give them an error message if they tried to register again. Is there
   a fix for this? Our form is specific to exhibitors applications. Some exhibitors
   have 2 companies and if they use the same email then it overwrites the other 
   company they submitted first. Then we are unable to invoice the first company
   only the 2nd company.
 * This function was working but we just received duplicate emails from different
   companies. I then updated the WP-CRM and the issue is still there.
 * Thank you in advance for your help. (P.S. I do not have “Allow user accounts 
   to be created without an e-mail address.” enable and I do not have “Do not require
   users with existing accounts to sign in first.” enabled.
 * [https://wordpress.org/plugins/wp-crm/](https://wordpress.org/plugins/wp-crm/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [cylet2014](https://wordpress.org/support/users/cylet2014/)
 * (@cylet2014)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/#post-6972423)
 * I should also mention that I use WP-CRM on 5 different websites and it is doing
   the issue above on all of them. So if there is a fix (a line of code or something)
   then can you let me know the file to change so I can do it on all of them? Thanks!
 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/#post-6972642)
 * Hello.
 * Do you know how we can replicate the issue.
    Can you provide some steps? Also
   please mention which plugins&versions do you have on your site and theme.
 * To fix issue you can delete email for particular user in your database.
 * Regards.
 *  Thread Starter [cylet2014](https://wordpress.org/support/users/cylet2014/)
 * (@cylet2014)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/#post-6972675)
 * I am using Version 1.0.5 of wp-crm and I am running WordPress 4.4.1.
 * So basically I do not want the same email to be allowed to fill out the form.
   It was working until I upgraded. Now a person can use the same email to submit
   the form which if they change any information on that form it changes it in wp-
   crm.
 * I do not have “Allow user accounts to be created without an e-mail address.” 
   enabled and I do not have “Do not require users with existing accounts to sign
   in first.” enabled.
 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/#post-6972676)
 * Now understood what are you talking about. That was always in such way. If you
   user submit the form for the second time it overwrites their data.
 * Regards.
 *  Thread Starter [cylet2014](https://wordpress.org/support/users/cylet2014/)
 * (@cylet2014)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/#post-6972697)
 * Right, but I was able to not allow them to send in a form 2 times. It just stopped
   working once I updated. We can’t have the information overwritten. Thanks in 
   advance for your responses.
 *  Plugin Contributor [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * (@mariakravchenko)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/#post-6972698)
 * If you customized something directly in plugin, updates overvwrite your changes.
 * Regards.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Duplicate emails being allowed’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-crm_c36510.svg)
 * [WP-CRM - Customer Relations Management for WordPress](https://wordpress.org/plugins/wp-crm/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-crm/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-crm/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-crm/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-crm/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-crm/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [MariaKravchenko](https://wordpress.org/support/users/mariakravchenko/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/duplicate-emails-being-allowed/#post-6972698)
 * Status: not resolved