Title: Duplicate Emails Last modified: July 27, 2023 --- # Duplicate Emails * [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/) * I have a few websites that are using CF7 and they are all receiving duplicate emails for every email that comes through. They are all on different servers, so it’s not something related to that. Can you help me understand why this would be happening? Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/duplicate-emails-34/page/2/?output_format=md) [→](https://wordpress.org/support/topic/duplicate-emails-34/page/2/?output_format=md) * [AW](https://wordpress.org/support/users/geykgn/) * (@geykgn) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16928449) * Hi, Are there any (same) plugins that are installed in each of these environments/ configurations (without _Contact Form 7_)?If so, I would first check if these plugins are the source of the problem. - This reply was modified 2 years, 11 months ago by [AW](https://wordpress.org/support/users/geykgn/). * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16928576) * The only other plugins related to contact forms in any way are “Contact Form CFDB7” and “Honeypot for Contact Form 7”. However, after looking at the plugins, wondering if “WPML Multilingual CMS” has anything to do with it since there are 2 languages on the site. However, that said, I do have an English and Spanish version of each contact form, so it shouldn’t be doing that. * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16928792) * Still trying to figure this out. It’s happening so much that it’s starting to really annoy the client. And it shows in CFDB7 plugin that the emails are being sent twice, and sometimes more, like 4 times. Please help plugin admin. - This reply was modified 2 years, 11 months ago by [dsb0328](https://wordpress.org/support/users/dsb0328/). * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16937124) * Still trying to figure this out. If an admin could help, that would be greatly appreciated. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16937329) * Where can we see the website in question? * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16938580) * You can see the website [here](https://stltriallawyers.com/). Thank you so much for your help. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16940050) * Where on the site do you have the form having the issue? * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16940094) * Mostly the form on the contact page, but also happens every so often on the home page contact form. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16940162) * See [Setting up mail](https://contactform7.com/setting-up-mail/) * What email settings do you have in the Mail tab panel? * To protect personal data, hiding email addresses in the settings or replacing them with dummy addresses is strongly advised. You can also [include screenshots](https://wordpress.org/support/forum-user-guide/faq/#can-i-include-screenshots-or-videos). * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16940193) * The settings in the Mail tab are as follows: * **To** – [client@emailaddress.com](https://wordpress.org/support/topic/duplicate-emails-34/client@emailaddress.com?output_format=md)( client’s email address) **From** – [your-name] (url of the site)**Subject** – Description of which contact form this is coming rom**Additional Headers** – Reply-To: <[your-email]> * This is how I have it set up on all other sites I help manage, and they seem to work okay. - This reply was modified 2 years, 11 months ago by [dsb0328](https://wordpress.org/support/users/dsb0328/). * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16940223) * This is what is in the Message body section with “Use HTML content type” checked on: * ```wp-block-code
Name: [your-name]
Email: [your-email]
Phone: [phone-number]
Message: [your-message]
``` * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16940229) * Going to bed now, but will check back and answer anything else in the morning. * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16940599) * What other plugins and theme do you use on the site? * Thread Starter [dsb0328](https://wordpress.org/support/users/dsb0328/) * (@dsb0328) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16941626) * **Theme** GeneratePress**Plugins** (More than I’d like, but…)Admin ColumnsAll- in-One WP MigrationAll-in-One WP Migration Unlimited ExtensionClassic EditorClassic WidgetsContact Form 7Contact Form CFDB7Custom SidebarsEqual Height ColumnsGP PremiumGTM4WPHoneypot for Contact Form 7ImagifyLogin No Captcha reCAPTCHA (Google) NextGEN GalleryPage Builder by SiteOriginPerformance LabRedirectionSimple Share Buttons AdderSite Kit by GoogleSiteOrigin Widgets BundleSlider RevolutionSmushSVG SupportWidget CSS ClassesWP Fastest CacheWPML Multilingual CMSYoast Duplicate PostYoast SEOYoast SEO PremiumYoast SEO: Local**Unused Plugins**Schema PremiumSemalt Redirect ManagerSEO Redirection * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/#post-16943092) * Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Classic Editor, Classic Widgets and Site Kit by Google, and clearing all cache data. * [Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/) Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/duplicate-emails-34/page/2/?output_format=md) [→](https://wordpress.org/support/topic/duplicate-emails-34/page/2/?output_format=md) The topic ‘Duplicate Emails’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 17 replies * 3 participants * Last reply from: [dsb0328](https://wordpress.org/support/users/dsb0328/) * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/duplicate-emails-34/page/2/#post-16956198) * Status: not resolved