Title: Multiple email sending Problem
Last modified: July 4, 2025

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# Multiple email sending Problem

 *  [Monirul](https://wordpress.org/support/users/dealmega/)
 * (@dealmega)
 * [1 year ago](https://wordpress.org/support/topic/duplicate-email-problem/)
 * I am using MailPoet and SMTP to sending emails.
   I have create a campaign and 
   check my smtp email sending log. But I am really unhappy to checking it. I have
   seen that sometimes MailPoet send same email, some subscriber multiple time (
   two or three times)I am trying to solve this problem. But I am not able to solve
   it.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [1 year ago](https://wordpress.org/support/topic/duplicate-email-problem/#post-18543910)
 * Hi there [@dealmega](https://wordpress.org/support/users/dealmega/),
 * We’re sorry to hear about the trouble you were having with sending out your emails
   via MailPoet.
 * Just to be clear, sending out the same email multiple times or to the same subscriber
   multiple times is definitely **_not_** expected behavior, and not something we’ve
   received other reports of. Even if a subscriber is on multiple lists that an 
   email is sent to, they should only receive it once.
 * If you can r[each out to our support team here](https://www.mailpoet.com/support/)(
   you can use the pre-sales form), we can check to see what might be causing that.
   Please mention this forum thread, and also share the following information:
    - A screenshot of the **MailPoet > Help > System Status** page. Please ensure
      to capture the whole page or make several screenshots.
    - Copy and paste the information from **MailPoet > Help > System Info**. 
    - Any other information about the duplicate emails that were sent/received, 
      and the subscribers who received the same email multiple times.
 * Thank you.

Viewing 1 replies (of 1 total)

The topic ‘Multiple email sending Problem’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/duplicate-email-problem/#post-18543910)