Title: duplicate confirmation emails
Last modified: August 31, 2016

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# duplicate confirmation emails

 *  [markdaughn](https://wordpress.org/support/users/markdaughn/)
 * (@markdaughn)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/duplicate-confirmation-emails/)
 * When a customer signs up to my newsletter list they are receiving two of the “
   Click to Confirm” emails, they come back to back seconds apart.
 * The newsletters themselves work fine, it just seems to be affecting this one 
   part of the process.
 * Any help would be appreciated
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/duplicate-confirmation-emails/#post-7208572)
 * Is your subscription form setup to subscribe those users to 2 lists or more?
 *  Thread Starter [markdaughn](https://wordpress.org/support/users/markdaughn/)
 * (@markdaughn)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/duplicate-confirmation-emails/#post-7208573)
 * no just one list
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/duplicate-confirmation-emails/#post-7208611)
 * Mark, is the issue still there?
 *  Thread Starter [markdaughn](https://wordpress.org/support/users/markdaughn/)
 * (@markdaughn)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/duplicate-confirmation-emails/#post-7208612)
 * yes the issues is still there, I was waiting on your response. I have tried everything
   I know to do.
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/duplicate-confirmation-emails/#post-7208623)
 * Hi Mark,
 * Can you try this?
 * 1. Delete and re-install your MailPoet plugins from the WordPress plugins toolbar.
   You won’t lose any data, as it’s stored in the database.
 * 2. Delete and re-create your form, under MailPoet > Settings > Forms.
 * Let me know if either of those work.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘duplicate confirmation emails’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wysija-newsletters_ffddcc.svg)
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 * [Support Threads](https://wordpress.org/support/plugin/wysija-newsletters/)
 * [Active Topics](https://wordpress.org/support/plugin/wysija-newsletters/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wysija-newsletters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wysija-newsletters/reviews/)

## Tags

 * [confirmation](https://wordpress.org/support/topic-tag/confirmation/)
 * [duplicate](https://wordpress.org/support/topic-tag/duplicate/)

 * 5 replies
 * 2 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/duplicate-confirmation-emails/#post-7208623)
 * Status: not resolved