• Hello,

    When I try to leave a comment in my website ( with JetPack Comments feature) I have the following message :

    “Duplicate comment detected; it looks as though you’ve already said that!”

    Do you know how to fix it ?

    Thank you very much for your time.

    https://wordpress.org/plugins/jetpack/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you let me know what other plugins are currently active on your site?

    Could you also let me know if the problem remains when you deactivate Jetpack’s Comments module, under Jetpack > Settings in your dashboard?

    Thanks!

    Thread Starter Klap14

    (@klap14)

    Hello Jeremy,

    Thanks for your answer,

    My theme is Takamato
    Plugins :
    Breadcrumb NavXT / Chronoforms5 /Contact Form 7 / Jetpack / Light Shortcode /Post Types Order / prettyPhoto Media / WordPress Database Backup / Importateur WordPress / WordPress Post Type Archive Links

    It’s the same thing when I disable all my plugins, also jetpack

    I tried to change the code of comment.php file to allow duplicates but it doesn’t work
    I can’t approve them (they appear anonymous and not visible)

    An idea ?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    It’s the same thing when I disable all my plugins, also jetpack

    That was a good test, we now know that the issue isn’t caused by any of your plugins.

    Could you check your site’s .htaccess file, to make sure that there are no additional rules that may be left from plugins you may have used in the past?

    Thread Starter Klap14

    (@klap14)

    What do you think about ? :

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    AddType x-mapp-php5.5 .php
    AddHandler x-mapp-php5.5 .php

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    None of this should create any issues.

    Could you try to switch to one of the default themes, like Twenty Fifteen, to make sure the problem is not linked to your theme?

    Hi there,

    I’m very happy with JetPack but I have got the same issue.

    Well, I have got to different issues. 😉

    In Chromium I’ve got the problem that there is a duplicate entry is found after commenting.

    On Firefox it is different: There pops a message up to resend data after sending a comment. If I refuse to resend everything is just fine.

    It is on two different self hosted blogs the same problem different in the browser I use. I use different themes.

    Thank you very much,

    wolle

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @wollepelz Could you please start your own thread, as per the Forum Welcome?
    http://wordpress.org/support/plugin/jetpack#postform

    It would also be useful if you could let me know your site URL there.
    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thank you!

    Before posting a new topic, be sure to search to see if one has been started already.

    You should concrete this a bit. 😉

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I guess I should have quoted the relevant part of that page, sorry 🙂

    Posting your own topic is smiled upon. Unless you are using the same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations as the original poster, do not post in someone else’s thread. Start your own topic.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Duplicate comment detected’ is closed to new replies.