Dug a hole... (3 posts)

  1. tawneyletterman
    Posted 4 years ago #

    Okay, my boss has given me the task of untangling the unfortunate mess that the business website has gotten itself into.

    Long story short; I'm wondering if there is any way to get the password back. I go to log in, type the stuff he has set up (aaaaages ago), and it tells me the username and password is incorrect. no problem, I just click the 'forgot password' link so it can send me a new one. The only problem is that when I click the link to have them email me a new one, I don't receive an email...to any of the emails associated with the business, including my bosses. Is there ANY way I can get the password so I can get into the website?

  2. Lee Rickler
    Posted 4 years ago #

    Can you get access to the original database?
    Try looking at your accounts CPanel or speak to your host about PHPMyAdmin access - you can then change the admin email and password.

    Once you have that check the 'lost password' works and change it.

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