Support » Plugin: WP eCommerce » Dual Shipping??

  • Resolved CowboyFrank


    Store URL:
    WordPress version: 3.7.1
    WP e-Commerce version:
    Gold Cart version:
    Theme: (Custom)

    I did this: Set up UPS shipping for most physical items. Turned Flat Rate on for one lightweight item, charging $1. (Because using UPS for one card order – which would cost the price of a postage stamp to mail via USPS – costs $9.24 via UPS Ground, which is ridiculous.)

    I expected WP e-Commerce to do this: Add the $1 flat rate fee for that item into the shipping total for the order.

    Instead it did this: If shoppers buy a gift card AND a jar of jam (for example), they can choose to pay $1 total shipping instead of $1 + the cost to ship the jar of jam.

    Now, I could instead simply disregard shipping for the gift card item (and eat the cost to ship it), but if I do that, the shipping calculator breaks altogether for card-only orders, and the order cannot be completed at all.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Here’s the core of the problem, from the documentation (

    “Ensure that you have not turned the option ‘disregard shipping for this product’ on.”

    Why on earth can’t some products have zero shipping costs?



    You can specify specific shipping for a single product

    I would set the special shipping per product as needed


    Edward, I tried that configuration. If I do that, if shoppers buy a gift card plus something else that requires the UPS shipping calculator (like a jar of jam), they can just choose to pay $1 total shipping instead of $1 + the cost to ship the jar of jam.


    Working with Premium Support, we figured out that if you add additional checkout questions for the product’s category (even just a throwaway question, like “Is this purchase a gift?”), the “Disregard Shipping” option for a product no longer fouls up the checkout process.

    Don’t know why that makes a difference, and don’t really care – it works, so it’s good.

Viewing 4 replies - 1 through 4 (of 4 total)
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