Dual downloadables and use for address information

Hi there,

I’ve created two versions of a single downloadable item for my store, so it’s only listed once. When does the customer get to pick which version they’ll download?

Just to make sure that we’re on the same page, do you mean that you’ve added two download links to the product? If so, the buyer should see both once they’ve purchased.

Also, do customers still needed to enter address information for downloadable purchases?

The customer will go through the normal checkout and will normally be required to enter this information.

However, you can modify this default behavior with plugins that make it easier to check out or access digital products. In this regard, you can take a look at these plugins:
* https://wordpress.org/plugins/download-now-for-woocommerce/
* https://wordpress.org/plugins/woo-checkout-for-digital-goods/

Hope this helps.
Thanks.

Thanks for getting back.

It’s a single product listing with two options for a downloadable item they can buy. So once they’ve paid for the item, they then get to pick which option they want to download?

If it is a variable product, the customers will have to make a selection for the option they want **before** purchasing. Thus, they will get a download link for the item option that they chose to purchase.

Is there a way I can test that works without making a purchase myself?

You can checkout with Cash on Delivery or BACS payment methods. This way, you can test without making any actual payments. Here are guides on how to setup these payment methods:
* https://docs.woocommerce.com/document/cash-on-delivery/
* https://docs.woocommerce.com/document/bacs/

Hope this helps.
Thanks.

No worries! We are happy to help 😃

Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Cheers.