Title: dual authentication
Last modified: May 16, 2026

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# dual authentication

 *  [egres2](https://wordpress.org/support/users/egres2/)
 * (@egres2)
 * [1 week ago](https://wordpress.org/support/topic/dual-authentication/)
 * good morning
   I’ve lost my backup codes and I don’t have the app. How can I log
   in, please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdual-authentication%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [5 days, 13 hours ago](https://wordpress.org/support/topic/dual-authentication/#post-18911107)
 * Hi [@egres2](https://wordpress.org/support/users/egres2/), thanks for reaching
   out.
 * To bypass 2FA for your site running Wordfence, follow these steps:
    - Please use FTP/SFTP – or any file manager your web host provides via their
      administration panel.
    - Look inside the **/wp-content/plugins/** directory and rename the **wordfence**
      directory to **wordfence.bak**. This will deactivate Wordfence and allow you
      to login without the 2FA code.
    - Once you have logged in to your WordPress admin you can name the folder back
      to **wordfence** again.
    - Go to your user profile and add 2FA back to your account, making sure to download
      the new backup codes in case of problems in the future.
 * For trouble with signing into your account on wordfence.com, please send an email
   to **lockout @ wordfence . com** and provide the email address/username that 
   is associated with the account.
 * Many thanks,
   Peter.

Viewing 1 replies (of 1 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdual-authentication%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

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 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [5 days, 13 hours ago](https://wordpress.org/support/topic/dual-authentication/#post-18911107)
 * Status: not resolved