Title: Dropdowns not working in plugin Last modified: August 21, 2016 --- # Dropdowns not working in plugin * Resolved [dfrank43](https://wordpress.org/support/users/dfrank43/) * (@dfrank43) * [12 years ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/) * When trying on place a gallery on a page by clicking the “G” button, the dropdown menus do not work. Therefore no code can be inserted. I am using a Child Theme, would that make a difference? * [https://wordpress.org/plugins/easy-media-gallery/](https://wordpress.org/plugins/easy-media-gallery/) Viewing 11 replies - 1 through 11 (of 11 total) * [jennyplott](https://wordpress.org/support/users/jennyplott/) * (@jennyplott) * [11 years, 11 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883121) * I am having the same issue! How was this resolved for you? * [kasa888](https://wordpress.org/support/users/kasa888/) * (@kasa888) * [11 years, 11 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883135) * Same Problem here. But i can see the Dropdown Menu “behind” the Window. I can see it when i scroll a little bit down. * [crcars](https://wordpress.org/support/users/crcars/) * (@crcars) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883144) * Please someone post how you fixed this issue. Im trying my hardest to figure it out and cannot seem to fix it. When you click the drop down I cant see it but sometimes if you scroll down its there. Let us know how it got fixed please * [JohnnyMidrange](https://wordpress.org/support/users/johnnymidrange/) * (@johnnymidrange) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883145) * Hello * I am having the exact same issue. When trying to place a gallery on a page by clicking the “G” button, the “Order Media By” drop down menu does not work. “ Select” is the only option, and when you click the drop down, no other options come up. Only “Select” is available, which does nothing. * What is the solution? Please help. * Also, I am not sure what version (Lite or Pro) I have, so I posted here. Let me know how I can discern that and I am happy to share with you as well. * Please help. Thank You. * [crcars](https://wordpress.org/support/users/crcars/) * (@crcars) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883147) * Ghozylabs sent me an updated version yesterday morning. I asked them in an email how do i update it and they said uninstall the current version and install the new one. I did and my entire site crashed, lost images, got 500 internal server errors etc.. I had to pay the hosting company to completely restore the cpanel. * I notified Ghozylabs three times and have not received a reply. I asked them to please make this work and offered to pay them but no reply. I sent another email this morning and still no reply. * Ive had this gallery for about 8 months. Its a great idea but not executed well. The worst support from any plugin i’ve ever had. * Checked my spam folder,and tried it with different themes. Still the same. * Its horrible when you have an online business that relies on images for the sale of your products and you cant add any because you cant select the category or anything form a dropdown. * Ghozylabs, I dont think you realize that we users would pay for premium support. This isnt a money issue its a product issue. * Ill be looking for a new gallery today in hopes to get this resolved * [crcars](https://wordpress.org/support/users/crcars/) * (@crcars) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883148) * Update: Ghozylabs replied today and after a few emails they corrected the issue. There was a conflict with the them they stated. * Issue was located here /wp-admin/plugin-editor.php?file=easy-media-gallery-pro/ includes/css/jquery/multiselect/jquery.multiselect.css&a=te&scrollto=0 * I’m not sure what they did. * [JohnnyMidrange](https://wordpress.org/support/users/johnnymidrange/) * (@johnnymidrange) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883149) * crcars thank you so much for taking the time to update this thread; I really appreciate it. I was very close to uninstalling, then re-installing yesterday, it seemed logical. * As far as the file path you included, how can I make the fix take affect? What do I need to edit there? * Thanks again. * [crcars](https://wordpress.org/support/users/crcars/) * (@crcars) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883150) * Johnny, I’m not sure what they edited. They did not say, they just said it was a conflict with my theme . I wish I could help you more. I might stick both files side by side and see if I can’t find what they changed * [crcars](https://wordpress.org/support/users/crcars/) * (@crcars) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883151) * JohnnyMidrange, * Try this path if you can log in via cpanel or ftp /wp-content/plugins/easy-media- gallery-pro/includes/css/jquery/multiselect/jquery.multiselect.css * **find this line of code towards the bottom** .emg-multiselect-menu { display: none; padding:3px; position:absolute; z-index:10000; text-align: left } * **replace with** .emg-multiselect-menu { display:none; padding:3px; position: absolute; z-index:999999999999 !important; text-align: left } * Hope this helps. Please reply so others can benefit as well * [kasa888](https://wordpress.org/support/users/kasa888/) * (@kasa888) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883152) * Thank you so much!! I replaced the Line and the Dropdown Menu is working fine…. * [JohnnyMidrange](https://wordpress.org/support/users/johnnymidrange/) * (@johnnymidrange) * [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883153) * crcars * I apologize for delay in response, I can’t thank you enough, good sir. I replaced the line of code with what you specified and it now works. * Thank you so much for taking the time to respond and share this information, even though there was little incentive for you to do so. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Dropdowns not working in plugin’ is closed to new replies. * ![](https://ps.w.org/easy-media-gallery/assets/icon-256x256.png?rev=1119960) * [Gallery – Photo Albums Plugin](https://wordpress.org/plugins/easy-media-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/easy-media-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/easy-media-gallery/) * [Active Topics](https://wordpress.org/support/plugin/easy-media-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-media-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-media-gallery/reviews/) ## Tags * [dropdown menu](https://wordpress.org/support/topic-tag/dropdown-menu/) * 11 replies * 5 participants * Last reply from: [JohnnyMidrange](https://wordpress.org/support/users/johnnymidrange/) * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/dropdowns-not-working-in-plugin/#post-4883153) * Status: resolved