Support » Plugin: Easy Digital Downloads » Dropdown menu not working after installing plubgin
4 years ago
I have a template-monster theme and when I installed this plugin my drop-down menus stopped working. Anyone else having this issue? Is there a fix for this.
Sounds like you have a jQuery conflict.
Can you give me your site URL so I can check?
I actually uninstalled the plugin and am trying another. But I would like to use the EDD plugin because it is exactly what I need and very user friendly.
Here is the link to the site: http://www.pleasanttrading.com.
Let me know if you would like me to install the plugin again.
I see the problem. Your theme is loading a very old version of jQuery, which is resulting in a conflict.
Is this a custom theme or one you downloaded?
I downloaded this theme from template-monster about a year ago. Is this something that can be fixed?
Thanks so much for your help it is very much appreciated.
It can be fixed but you will need to hire a developer to do it for you. It’s a pretty simple task, but they dev needs to know what they are doing.