Support » Plugin: Easy Digital Downloads » Dropdown menu not working after installing plubgin

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pippin Williamson

    (@mordauk)

    Sounds like you have a jQuery conflict.

    Can you give me your site URL so I can check?

    Noely

    (@noely)

    I actually uninstalled the plugin and am trying another. But I would like to use the EDD plugin because it is exactly what I need and very user friendly.

    Here is the link to the site: http://www.pleasanttrading.com.

    Let me know if you would like me to install the plugin again.

    Plugin Author Pippin Williamson

    (@mordauk)

    I see the problem. Your theme is loading a very old version of jQuery, which is resulting in a conflict.

    Is this a custom theme or one you downloaded?

    Noely

    (@noely)

    I downloaded this theme from template-monster about a year ago. Is this something that can be fixed?

    Thanks so much for your help it is very much appreciated.

    Plugin Author Pippin Williamson

    (@mordauk)

    It can be fixed but you will need to hire a developer to do it for you. It’s a pretty simple task, but they dev needs to know what they are doing.

Viewing 5 replies - 1 through 5 (of 5 total)
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