Title: dropdown list Last modified: September 4, 2023 --- # dropdown list * Resolved [dcrod99](https://wordpress.org/support/users/dcrod99/) * (@dcrod99) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/) * Hello, impossible to use the dropdown list: when I put a drop list in a form ( modèle or not) I cant save the contactform…? I tryed from a new form without modification on the field, same result: IMPOSSIBLE TO SAVE. * Solution please. _Thank you for help._ * Site under construction, all apdates from last week, ASTRA PRO model, plugin ** WPForms Lite** 1.8.3.1. Viewing 9 replies - 1 through 9 (of 9 total) * [farjanamou](https://wordpress.org/support/users/farjanamou/) * (@farjanamou) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17026181) * Hi [@dcrod99](https://wordpress.org/support/users/dcrod99/) , * Did you mean that you can not create a contact form with “Dropdown” field or you have a form with a dropdown field, but the form submission data does not have dropdown field information? I tried both and everything is working for me. * Thanks * Thread Starter [dcrod99](https://wordpress.org/support/users/dcrod99/) * (@dcrod99) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17026233) * Hi [@farjanamou](https://wordpress.org/support/users/farjanamou/) * “Did you mean that you can not create a contact form with “Dropdown” field” * That’s it exactly. If I try to use Dropdown list, when saving the form, an error message appears, it is impossible to use this functionality. Either on its own in a new form, or from an existing template on WPForms. * Thank you for your help. - This reply was modified 2 years, 9 months ago by [dcrod99](https://wordpress.org/support/users/dcrod99/). - This reply was modified 2 years, 9 months ago by [dcrod99](https://wordpress.org/support/users/dcrod99/). * Thread Starter [dcrod99](https://wordpress.org/support/users/dcrod99/) * (@dcrod99) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17026250) * Hi again [@farjanamou](https://wordpress.org/support/users/farjanamou/) * For details the message said: * “Something went wrong while saving the form. Please reload the page and try again. Please contact the extension support team if this behavior persists.” * [farjanamou](https://wordpress.org/support/users/farjanamou/) * (@farjanamou) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17028196) * Thanks for the reply [@dcrod99](https://wordpress.org/support/users/dcrod99/), * I think there is some plugin conflict on your site which is why it is preventing to add dropdown list to the form. You can quickly create a test sandbox site with tastewp following this link [https://tastewp.org/plugins/wpforms-lite/](https://tastewp.org/plugins/wpforms-lite/) and you will see that you can easily create dropdowns without any issues. * Then you can create a staging site on your server and run a plugin conflict test to see if that helps. * Thanks! * [Prashant Rai](https://wordpress.org/support/users/prashantrai/) * (@prashantrai) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17028545) * Hey [@dcrod99](https://wordpress.org/support/users/dcrod99/) – Thanks for reaching out! * This error message “_Heads up! Something went wrong while saving the form. Please reload the page and try again. Please contact plugin support if this behavior persists_.” usually happens when the AJAX script (which allows the form to save without refreshing the page) is not being allowed to load. This almost always stems from two possible reasons. * 1) A file permissions issue. If you contact your host and ask them to reset file permissions, this should start working properly. * 2) Another reason is the security policies that are enforced on the server. It is likely that your server has Mod_security (firewall) rules that are blocking the save action of the admin-ajax request. * Your best bet to resolve this issue would be to reach out to your host to check these two points. They should be able to reset the file permission and check Firewall settings to unblock the admin-ajax request. * I hope this helps! * [Prashant Rai](https://wordpress.org/support/users/prashantrai/) * (@prashantrai) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17031475) * Hey [@dcrod99](https://wordpress.org/support/users/dcrod99/) – We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation. * Thanks! * Thread Starter [dcrod99](https://wordpress.org/support/users/dcrod99/) * (@dcrod99) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17032397) * Hello [@farjanamou](https://wordpress.org/support/users/farjanamou/) I did a test disabling non-essential extensions and it didn’t change anything. * I find another way using multiple choice box. * Thread Starter [dcrod99](https://wordpress.org/support/users/dcrod99/) * (@dcrod99) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17032421) * Hello [@prashantrai](https://wordpress.org/support/users/prashantrai/) Thank you for your help. I dindn’t try it at this time. My web hosting is the same from sevral years and I use WPForms also in other website. But certainly the first time with dropdown list (!)So I will try your suggestion later, I used multiple choice box. * Thank you for all. * [Prashant Rai](https://wordpress.org/support/users/prashantrai/) * (@prashantrai) * [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17036925) * You’re most welcome [@dcrod99](https://wordpress.org/support/users/dcrod99/). In case you have any questions, please feel free to reachout. * Kindly, Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘dropdown list’ is closed to new replies. * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748) * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/) * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/) ## Tags * [dropdown](https://wordpress.org/support/topic-tag/dropdown/) * [list](https://wordpress.org/support/topic-tag/list/) * 9 replies * 3 participants * Last reply from: [Prashant Rai](https://wordpress.org/support/users/prashantrai/) * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/dropdown-list-15/#post-17036925) * Status: resolved