Support » Plugin: Checkout Field Editor (Checkout Manager) for WooCommerce » Dropdown fields behave strangly

  • Resolved gevcen

    (@gevcen)


    Dear,

    There is an issue with this plugin that I noticed recently (in the past, it wasn’t the case).

    – When you click on the dropdown, it closes directly immediately

    – When you click on the dropdown and keeps it pressed to hover on a value, then the dropdown remains open until you properly click on this value to select.

    Those are behaving incorrectly. Please check to make sure the dropdown works correctly. Otherwise, let me know how I can give you access to staging site to check.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We have already fixed this issue in the latest version of our plugin. Please update the plugin to its latest version and verify from your side.

    Thank you!

    Thread Starter gevcen

    (@gevcen)

    I am already on the latest version of the plugin. I run wordpress update check and no further update is available

    please recheck this issue

    Plugin Author ThemeHigh

    (@themehigh)

    Could you please share us with the website URL so that we can have a look into it?

    Thank you!

    Thread Starter gevcen

    (@gevcen)

    I can send you in private if you wish but not in public

    Plugin Author ThemeHigh

    (@themehigh)

    Of course, please raise a ticket through our website.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Updated to the latest version of our plugin and the issue got fixed.

    Thank you!

    Thread Starter gevcen

    (@gevcen)

    This issue is NOT resolved. I am already on the latest version of the plugin on the live site ! See email

    Plugin Author ThemeHigh

    (@themehigh)

    We have checked and confirmed that on your staging site the issue is resolved. Could you please raise a ticket through our website along with the details regarding the live site in which you are facing this issue? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
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