• Resolved sbeat

    (@sbeat)


    Form is showing the dropdown already expanded and doesn’t show the dropdown options until clicking on it.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Kenneth

    (@kmacharia)

    Hi @sbeat

    Have you modified the form on the affected page?

    It looks like you only have some Checkboxes and some text fields but no dropdown fields.

    Let me know if I’m missing something!

    Thread Starter sbeat

    (@sbeat)

    Yes I went ahead and changed to checkboxes since the drop down wasn’t working correctly.

    Plugin Support Kenneth

    (@kmacharia)

    Hi @sbeat

    Would you mind creating a test page on your site and embedding a copy of the form with the dropdown issue so that we can chase this down further?

    Thank you! 🙂

    Thread Starter sbeat

    (@sbeat)

    Here is the test page – https://christinebsells.com/test/

    Thanks!

    Plugin Support Kenneth

    (@kmacharia)

    Hi @sbeat

    Thanks for sharing the link.

    It looks like this issue might be a result of some styling conflicts with your theme which is adding another select element below the one added by WPForms.

    The good news is that you can fix this with a CSS snippet that I’ve shared below:

    /* christinebsells.com */
    
    .nice-select{
      display:none!important;
    }
    
    #wpforms-517640-field_8{
      display:block!important;
    }
    

    And in case it helps, here’s a tutorial on how to add custom CSS like this to your site.

    Hope this helps!

    Thread Starter sbeat

    (@sbeat)

    works great thanks!

    Thread Starter sbeat

    (@sbeat)

    I will mark as resolved

Viewing 7 replies - 1 through 7 (of 7 total)
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