Title: Dropbox not authorized Last modified: August 30, 2016 --- # Dropbox not authorized * Resolved [anfemora](https://wordpress.org/support/users/anfemora/) * (@anfemora) * [10 years, 9 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/) * Than you very much for the plugin! I couldn’t make it work correctly yet, though. At the backend, I get “Dropbox connection successful” but on the right, at Dropbox information, I receive a Fatal error message: “! Fatal error: Uncaught exception‘ DropboxException’ with message ‘Passed invalid access token.’ in C:\wamp\www\ wp-content\plugins\blighty-explorer\Dropbox\DropboxClient.php on line 134”. At the frontend, I get following text: “Dropbox not authorized. Check the settings for Blighty Explorer (bex_folder – 1)”. I probably did something wrong. I somewhere clicked on “All/Anonymous”. May that be the mistake? How can I solve it? Thanks in advance! * [https://wordpress.org/plugins/blighty-explorer/](https://wordpress.org/plugins/blighty-explorer/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Blighty](https://wordpress.org/support/users/blighty/) * (@blighty) * [10 years, 9 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6425905) * Thanks for letting me know – sorry you had a problem. * I suspect there was a problem in authenticating the plugin with Dropbox which caused this. I’ve just released version 1.8.0 with handles this case in a better fashion than you encountered, but for now I would try the following: * On the Blighty Explorer admin page (the admin/backend page where you’re seeing the error), change the URL in the browser address bar by adding: `&bex_reset= 1` to the URL. i.e. so it is something like `?page=blighty-explorer-plugin&bex_reset =1` * This will reset the error. Then update the plugin to 1.8.0 and try again. * Please let me know how it goes. * Chris * Thread Starter [anfemora](https://wordpress.org/support/users/anfemora/) * (@anfemora) * [10 years, 9 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6425909) * Hi Chris, thank you very much for you quick answer. I reset the error then updated the plugin. Unfortunately the update did not solve the problem, I still get the same error massages. Maybe because I am working in my localhost…? But I do have an internet connection and can show rss and so on. Thanks a lot in any case * Plugin Author [Blighty](https://wordpress.org/support/users/blighty/) * (@blighty) * [10 years, 9 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6425910) * Ahh localhost – I’ve had one other person report that. I think it’s down to the way Dropbox hands off the authentication back to WordPress. Let me look into that a little more – that’s helpful to know. * [mmoovs](https://wordpress.org/support/users/mmoovs/) * (@mmoovs) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426093) * I got this same error just now. Plugin says Dropbox connection succesful but the right sidebar shows fatal error. * Plugin is downloaded and installed today. And I’m not on localhost. * The complete error is: * Fatal error: Uncaught exception ‘DropboxException’ with message ‘Invalid OAuth1 token.’ in /home/xxx/public_html/wp-content/plugins/blighty-explorer/Dropbox/ DropboxClient.php:607 Stack trace: #0 /home/xxx/public_html/wp-content/plugins/ blighty-explorer/Dropbox/DropboxClient.php(627): DropboxClient::checkForError( Object(stdClass)) #1 /home/xxx/public_html/wp-content/plugins/blighty-explorer/ Dropbox/DropboxClient.php(163): DropboxClient->apiCall(‘account/info’, ‘GET’)# 2 /home/xxx/public_html/wp-content/plugins/blighty-explorer/admin-settings.php( 124): DropboxClient->GetAccountInfo() #3 [internal function]: bex_admin_settings(”)# 4 /home/xxx/public_html/wp-includes/plugin.php(503): call_user_func_array(‘bex_admin_setti…’, Array) #5 /home/xxx/public_html/wp-admin/admin.php(236): do_action(‘settings_page_b…’)# 6 /home/xxx/public_html/wp-admin/options-general.php(10): require_once(‘/home/ xxx/pub…’) #7 {main} thrown in /home/xxx/public_html/wp-content/plugins/blighty- explorer/Dropbox/DropboxClient.php on line 607 * Plugin Author [Blighty](https://wordpress.org/support/users/blighty/) * (@blighty) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426094) * Thanks for the feedback. I’m not able to recreate the error – even on a brand new install. * Can you please use the `&bex_reset=1` tip as shown above and then try to authenticate with Dropbox again? * Let me know how that goes – I’d really like to get to the bottom of this problem. * Thanks! * [mmoovs](https://wordpress.org/support/users/mmoovs/) * (@mmoovs) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426095) * I have tried that multiple times, nothing changes. * It doesn’t create the Apps/Blighty Explorer folder and in the dropbox profile settings it says “you haven’t linked any apps” on the Apps linked section. * Should I have the Apps folder already somewhere in Dropbox? I can’t see that either. Do I need to make my own Dropbox app with the api? * I’m on Win7 and tried the authentication with Firefox and Chrome, wordpress version is 4.3.1. If this information helps.. * Plugin Author [Blighty](https://wordpress.org/support/users/blighty/) * (@blighty) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426096) * Thanks for the additional information. You shouldn’t have to make your own Dropbox app or create any of the folders. * In the plugin, when you click on the **Authenticate with Dropbox** link, you should be taken to a Dropbox page to authorise the Dropbox app. Click on **Allow** and that should be it. That should create the `Blighty Explorer` subfolder and authorise the app. * I’m curious – are you using any other WordPress plugin with Dropbox? * [mmoovs](https://wordpress.org/support/users/mmoovs/) * (@mmoovs) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426097) * That does happen: When I click the Authenticate link, I get redirected to the dropbox page where I click allow and I get redirected back to my WP admin. It shows me the “Succesfull” notice, but nothing else on the content area and then theres the Fatal error on the sidebar. * I don’t have any other dropbox plugins installed but I do have tons of other plugins and a premium theme. Theme I use is Photography bought from ThemeForest( [http://themeforest.net/item/photography-responsive-photography-theme/13304399](http://themeforest.net/item/photography-responsive-photography-theme/13304399)). This theme has atleast 5 five different custom taxonomies, if that matters? I think those were: Galleries, Portfolios, Clients, Pricing and Team. * I don’t remember all the plugins I have since I’m at home now and can’t remember password for that site but there’s atleast: – BBpress – Revolution Slider – 2 plugins to manage members and capabilities – Justified Image Grid * I think next thing to do is to deactive plugins one by one etc etc but I wouldn’t like to do that because I’ve been building the site quite long and it’s ready and working for all the other parts 🙂 * Plugin Author [Blighty](https://wordpress.org/support/users/blighty/) * (@blighty) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426098) * Thanks for the extra information… there’s no need to deactivate any plugins for now. * Two more questions: * Do you have a personal Dropbox account or a Business account? Do you have two- factor authentication enabled on Dropbox? * [mmoovs](https://wordpress.org/support/users/mmoovs/) * (@mmoovs) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426099) * It’s a basic Dropbox account so I guess it’s personal. Two-step verification is disabled. * I have also these plugins: – Contact form 7 – Display posts shortcode – EWWW Image optimizer – Facebook page plugin – Facebook widget – Imsanity – Remove dashboard access – Sidebar login * And those member plugins I mentioned yesterday are Members and User role editor. * Plugin Author [Blighty](https://wordpress.org/support/users/blighty/) * (@blighty) * [10 years, 4 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426100) * This one is puzzling me. If you’d like to [contact me via my website](http://blighty.net/contact/), I’d be happy to work with you further to investigate the problem. * Thanks, Chris * Plugin Author [Blighty](https://wordpress.org/support/users/blighty/) * (@blighty) * [9 years, 11 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426115) * I’ve just made an update to the plugin (v1.15.1) that resolved a PHP warning message. If you’re still able, could you try this again to see if it resolved the issue you reported here? Thanks. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Dropbox not authorized’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/blighty-explorer_fffefe.svg) * [Blighty Explorer](https://wordpress.org/plugins/blighty-explorer/) * [Frequently Asked Questions](https://wordpress.org/plugins/blighty-explorer/#faq) * [Support Threads](https://wordpress.org/support/plugin/blighty-explorer/) * [Active Topics](https://wordpress.org/support/plugin/blighty-explorer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/blighty-explorer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/blighty-explorer/reviews/) ## Tags * [authorized](https://wordpress.org/support/topic-tag/authorized/) * [connection](https://wordpress.org/support/topic-tag/connection/) * 12 replies * 3 participants * Last reply from: [Blighty](https://wordpress.org/support/users/blighty/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/dropbox-not-authorized/#post-6426115) * Status: resolved