Title: Dropbox file
Last modified: October 23, 2018

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# Dropbox file

 *  Resolved [nancynielsen](https://wordpress.org/support/users/nancynielsen/)
 * (@nancynielsen)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/)
 * HI,
    I made a backup that I have linked in dropbox, but I can not see it in my
   dropbox files, where it was saved?
 * thanks

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10811178)
 * Please see: [https://updraftplus.com/faqs/where-in-dropbox-are-my-files-stored/](https://updraftplus.com/faqs/where-in-dropbox-are-my-files-stored/)
 *  Thread Starter [nancynielsen](https://wordpress.org/support/users/nancynielsen/)
 * (@nancynielsen)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10819909)
 * Thank you so much.
 * I have reviewed and the folder is still empty both on the web and on the PC (
   Mac)
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10827584)
 * Hi,
 * Please could you send us a copy of the latest backup log?
 * The contents will be too long to post here directly, but you can use an online
   service such as Pastebin, and post the link here.
 *  Thread Starter [nancynielsen](https://wordpress.org/support/users/nancynielsen/)
 * (@nancynielsen)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10831633)
 * Thanks I send you the Dropbox link
 * [https://www.dropbox.com/sh/dujfz9np9kf4oxf/AACBJVPpKV3xWlAq8duH-2SFa?dl=0](https://www.dropbox.com/sh/dujfz9np9kf4oxf/AACBJVPpKV3xWlAq8duH-2SFa?dl=0)
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10842225)
 * Hi,
 * The log file says that you have not yet authenticated with Dropbox. If you go
   to your UpdraftPlus settings page, is there no message about that? There should
   be a link to click to authenticate.
 * David
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10842290)
 * Hi,
 * Apologies for the delay.
    From the logs, it appears that the plugin is not correctly
   authenticated with Dropbox.
 * Please could you re-authenticate with you Dropbox account?
    This can be done 
   via the Dropbox remote storage settings.
 *  Thread Starter [nancynielsen](https://wordpress.org/support/users/nancynielsen/)
 * (@nancynielsen)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10854112)
 * Thanks but I’m already authenticated.
 * I share you in the same link two images
 * [https://www.dropbox.com/sh/dujfz9np9kf4oxf/AACBJVPpKV3xWlAq8duH-2SFa?dl=0](https://www.dropbox.com/sh/dujfz9np9kf4oxf/AACBJVPpKV3xWlAq8duH-2SFa?dl=0)
 * I have the folder in my dropbox but it’s empty
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10854533)
 * Hi,
 * What happens if you click the link in the screenshot to re-run the authentication
   procedure, and then try a new backup re-authenticating?
 * David
 *  Thread Starter [nancynielsen](https://wordpress.org/support/users/nancynielsen/)
 * (@nancynielsen)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10857871)
 * Thanks finally I have the backup in my dropbox I have 5 files is it correct? 
   I share you two images in the same link, Do i need to upgrade the plugin ???
 * [https://www.dropbox.com/sh/dujfz9np9kf4oxf/AACBJVPpKV3xWlAq8duH-2SFa?dl=0](https://www.dropbox.com/sh/dujfz9np9kf4oxf/AACBJVPpKV3xWlAq8duH-2SFa?dl=0)
 *  Plugin Contributor [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10864181)
 * Hi,
 * Sorry about the delay
 * Yes that is correct, as your site grows you may end up with more backup files
   as it may become to large to put all in one zip file so you will end up with 
   for example themes.zip themes2.zip
 * Best Wishes,
 * Ashley

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Dropbox file’ is closed to new replies.

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 * 10 replies
 * 4 participants
 * Last reply from: [aporter](https://wordpress.org/support/users/aporter/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/dropbox-file/#post-10864181)
 * Status: resolved