Dropbox Downloadable Products mp3 problem
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Using Woocommerce Dropbox plugin for purchases of downloadable products (mp3 files).
Product is purchased through Woocommerce, link is then emailed to customer after purchase on confirmation email. Link works but when accessed from the link on the confirmation email the file stops playing halfway through. Files play fine from Dropbox link pasted into browser. Issue predominantly on iPhones/iPads.
Suffix on files is ?dl=1, and link is showing file type of mp3 (i.e. .mp3?dl=1).
Ta,
KelieSystem Status Report
### WordPress Environment ### Home URL: http://katherinebrightaustralia.com Site URL: http://katherinebrightaustralia.com WC Version: 2.5.5 Log Directory Writable: ✔ WP Version: 4.4.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – Language: en_AU ### Server Environment ### Server Info: Apache PHP Version: 5.4.45 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.42 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.5.5 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_termmeta: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ ### Active Plugins (24) ### AffiliateWP: by Pippin Williamson and Andrew Munro – 1.7.16 Akismet: by Automattic – 3.1.10 BackupBuddy: by iThemes – 7.0.2.3 Clean Testimonials: by Plugify – 1.5.2.1 Divi Booster: by Dan Mossop – 2.1.3 Elegant Themes Updater: by Elegant Themes – 1.1 Google Analytics Dashboard for WP: by Alin Marcu – 4.9.2 InstaBuilder 2.0: by Suzanna Theresia – 2.1.3 Jetpack by WordPress.com: by Automattic – 3.9.6 MailChimp Forms by MailMunch: by MailMunch – 2.1.4 Optin Forms: by FancyThemes – 1.1.9 Product password protector (woocommerce): by Alex Masliychuk (alex91ckua) – 1.3 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6 Simple Custom CSS: by John Regan Danny Van Kooten – 3.3 TinyMCE Advanced: by Andrew Ozz – 4.2.8 Velvet Blues Update URLs: by VelvetBlues.com – 3.2.4 WooCommerce Customizer: by SkyVerge – 2.2.0 WooCommerce Dropbox: by Vadiem Janssens – 1.0.6 WooCommerce: by WooThemes – 2.5.5 Wordfence Security: by Wordfence – 6.0.25 WordPress Importer: by wordpressdotorg – 0.6.1 WP Super Cache: by Automattic – 1.4.8 WP Remote: by Human Made Limited – 2.7.6 WYSIWYG Widgets / Widget Blocks: by Danny van Kooten – 2.3.5 ### Settings ### Force SSL: – Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ API Version: 3.1.0 ### WC Pages ### Shop Base: #863 - /products-2/ Basket: #199 - /cart/ Checkout: #200 - /checkout/ My Account: #201 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Divi Version: 99.9.9.9 Author URL: http://www.elegantthemes.com Child Theme: ✕ – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: –
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