• Resolved vgonzales11

    (@vgonzales11)


    All of a sudden the drop-down/sub menu has stopped working in the navigation on my site when it was working fine before.

    Here is the link>> http://irenecelcer.com/home/#

    Note that when you click the down arrow next to “Services” nothing happens.

    Please help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter vgonzales11

    (@vgonzales11)

    I found it. There was conflicting javascript being used for a lightbox effect.

    Thread Starter vgonzales11

    (@vgonzales11)

    I found it. There was conflicting javascript being used for a lightbox effect. It also stopped the featured posts app from scrolling, and the blog page from loading all the way.

    WEIRD.

    Hello vgonzales11,

    This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.

    Checking for Plugin conflict

    All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:

    1-Deactivate all of your plugins (except the Page Builder if installed).

    2-Now check to see if this has resolved any issues you’re experiencing.

    3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.

    4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin

    Please reply with the name of the conflicting plugin so we can look into a potential patch.

    If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further.

    Regards

    Manoj

Viewing 3 replies - 1 through 3 (of 3 total)
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