Title: Drop down not displaying
Last modified: August 22, 2016

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# Drop down not displaying

 *  Resolved [MattCalvert](https://wordpress.org/support/users/mattcalvert/)
 * (@mattcalvert)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/drop-down-not-displaying/)
 * Hi there, I installed your plugin on my woocommerce site and on our checkout 
   page it is displaying the “Where did you hear about us?” but not the dropdown
   to choose it despite my having enabled on the back end. Am I missing an obvious
   step? Thanks
 * [https://wordpress.org/plugins/woocommerce-hear-about-us/](https://wordpress.org/plugins/woocommerce-hear-about-us/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [PieterC](https://wordpress.org/support/users/siteoptimo/)
 * (@siteoptimo)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/drop-down-not-displaying/#post-5706175)
 * Hi Matt,
 * Could you give us some more information? What is your current WooCommerce version?
   And your current WordPress version? Is there a (live) developer version online?
 * Is the plugin enabled and are the settings properly configured?
 * Regards,
 * Pieter Carette
    _[Signature moderated]_
 *  Plugin Author [PieterC](https://wordpress.org/support/users/siteoptimo/)
 * (@siteoptimo)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/drop-down-not-displaying/#post-5706369)
 * Hi Matt, since I got no response on this topic, I’m closing it as resolved.
 * Regards,
 * Pieter
 * _[Signature moderated]_
 *  [Sk5829](https://wordpress.org/support/users/sk5829/)
 * (@sk5829)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/drop-down-not-displaying/#post-5706377)
 * Hi, I would like to see the customer response on the new order email apart from
   order details. Could you please provide me with code snippet which I can insert
   either in the themes function.php file or the target email template?
 * Thanks in advance!
 *  Plugin Author [PieterC](https://wordpress.org/support/users/siteoptimo/)
 * (@siteoptimo)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/drop-down-not-displaying/#post-5706378)
 * Hi Sk5829,
 * Please open a new topic for new questions. We want to keep the support forums
   clean and tidy for future problems.
 * Thank you.
 * Pieter
    [](https://www.siteoptimo.com)
 *  [Sk5829](https://wordpress.org/support/users/sk5829/)
 * (@sk5829)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/drop-down-not-displaying/#post-5706379)
 * My apologies, I have reposted my support question as a new topic
 *  Plugin Author [PieterC](https://wordpress.org/support/users/siteoptimo/)
 * (@siteoptimo)
 * [11 years ago](https://wordpress.org/support/topic/drop-down-not-displaying/#post-5706392)
 * Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Drop down not displaying’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-hear-about-us_81a22d.
   svg)
 * [WooCommerce Hear About Us](https://wordpress.org/plugins/woocommerce-hear-about-us/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-hear-about-us/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-hear-about-us/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-hear-about-us/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-hear-about-us/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-hear-about-us/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [PieterC](https://wordpress.org/support/users/siteoptimo/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/drop-down-not-displaying/#post-5706392)
 * Status: resolved