Drop Down Menus not functioning anymore

  • Resolved dancingrabbit

    (@dancingrabbit)


    2 years ago

    I recently swapped over to the Royal Elementor Kit theme, but am having issues where the drop down menus have stopped working. They don’t work in desktop or mobile anymore. Any thoughts?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WP Royal

    (@wproyal)

    2 years ago

    Hi,

    Thanks for using our plugin.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards,
    Nick

    Thread Starter dancingrabbit

    (@dancingrabbit)

    2 years ago

    I have sent the requested file and information over. Thank you!

    Thread Starter dancingrabbit

    (@dancingrabbit)

    2 years ago

    While you’re looking for that, if you could also see why all the blog posts disappeared from our blog page, that’d be great too. 🙂

    Edit: Never mind. I was able to fix this.

    Plugin Author WP Royal

    (@wproyal)

    1 year, 12 months ago

    You are using the Elementor PRO menu and not our plugin, please contact elementor support.

    Kind Regards,
    Nick

    Thread Starter dancingrabbit

    (@dancingrabbit)

    1 year, 12 months ago

    Apologies! I overlooked Royal Elementor Kit vs Addons.

    Thank you for your help!

    Plugin Author WP Royal

    (@wproyal)

    1 year, 12 months ago

    It’s ok, you are welcome.

    Kind Regards,
    Nick

    • This reply was modified 1 year, 12 months ago by WP Royal.
Viewing 6 replies - 1 through 6 (of 6 total)
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