lisa
(@contentiskey)
Suggestions:
-mobile menu operation is theme dependent. start a topic to ask for guidance from theme’s support team https://wordpress.org/support/theme/parallel/
-alternatively: install health check plugin which can be used in troubleshooting mode to deactivate all plugins and theme – might help narrow down the source of the issue with the navigation menu operation on small devices https://wordpress.org/plugins/health-check/ — does the issue continue to happen if you temporarily change to a theme like twenty twenty one and deactivate all plugins?