Drop Down Closes Automatically | WordPress.org

Resolved khubaib927
(@khubaib927)

2 years, 5 months ago

Hello, won the single product page I am having an issue. When you select Choose Size the drop down automatically closes. It opens for the first time but when you scroll page a bit to bottom and then scroll up and try to select Choose size it will close immediately. Can you please check the issue and suggest a solution? Thank you

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Joey – a11n
(@jricketts4)

2 years, 5 months ago

Hi @khubaib927 – Have you tried in different browsers? I tried to duplicate the issue you’re describing, but didn’t see the same issue. Here’s a small video I recorded: https://d.pr/i/pfKtSf – I verified I could still use the dropdown even after scrolling, etc.

Thread Starter khubaib927
(@khubaib927)

2 years, 5 months ago

Hello, please see the attached recording. I have tried different browsers as well. You need to scroll down to the bottom of page couple of times and when you clikc drop down again you will see the issue on the linked page. Thank you

https://drive.google.com/file/d/1fWBed-r3d8YR4VCG4RPtbkUlKskEcKDe/view?usp=sharing

Thread Starter khubaib927
(@khubaib927)

2 years, 4 months ago

Any updates?

Plugin Support con
(@conschneider)

Engineer

2 years, 4 months ago

Thank you for the video. It shows clearly what you are referring to, but I am also unable to reproduce: https://a.cl.ly/Wnuk8E4v

It works fine for me, no matter how much I scroll or reload the page.

Kind regards,

MayKato
(@maykato)

2 years, 4 months ago

Hi @khubaib927

We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Drop Down Closes Automatically’ is closed to new replies.

Tags

In: Plugins
5 replies
4 participants
Last reply from: MayKato
Last activity: 2 years, 4 months ago
Status: resolved