Title: DreamObjects issue Last modified: November 24, 2019 --- # DreamObjects issue * Resolved [hagaiagmonsnir](https://wordpress.org/support/users/hagaiagmonsnir/) * (@hagaiagmonsnir) * [6 years, 5 months ago](https://wordpress.org/support/topic/dreamobjects-issue/) * Since Nov 16, in all my sites, DreamObjects fails to be connected for uploading backups from UpdraftPlus plugin. I contacted Dreamhost and they suggested today to check in the expert options the “do not verify SSL certificates” option. So I did and it solved the problem. In Dreamhost they claim that the problem is not at their side. The wrote: * Reviewing the error message you shared with us during your Live Chat session, it looks like UpdraftPlus isn’t using path-style connections (i.e. ‘objects-us- east-1.dream.io/xxx.com/’) which is causing the SSL certificate to not match ( since it is only valid for ‘*.objects-us-east-1.dream.io’ and not ‘*.*.objects- us-east-1.dream.io’). * I am not so happy with checking the “do not verify SSL certificates” – and it seems that finding the problem is something between UpdraftPlus and Dreamhost. I will be happy if you can check it with them. * Thanks, * Hagai Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [6 years, 5 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12172994) * Hi, * To help us work out the cause of your problem, can you please send us a copy of the complete back log? You can find this log in the ‘wp-content/updraft’ directory of your site via FTP. You can send the log file as an attachment or copy the contents into an online tool (such as [http://pastebin.com/](http://pastebin.com/)) * Regards, Bryle * Thread Starter [hagaiagmonsnir](https://wordpress.org/support/users/hagaiagmonsnir/) * (@hagaiagmonsnir) * [6 years, 5 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12173103) * Thanks! * Since I do not wish to publicly disclose the domains (the problem is related to SSL authentication with DreamObjects), I prefer not to put the log here. I can email it to you if you provide an address. However, the problem, according to Dreamhost is not mine – but general with regard to the connection between Dreamhost and Updraft. Maybe best is to discuss it with them? * Yours, * Hagai * Thread Starter [hagaiagmonsnir](https://wordpress.org/support/users/hagaiagmonsnir/) * (@hagaiagmonsnir) * [6 years, 5 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12173159) * What I see at the log though is: * DreamObjects: Error: Failed to access bucket xxx.xxx. UpdraftPlus_S3::putBucket( xxx.xxx, private, us-east-1): [51] SSL: no alternative certificate subject name matches target host name ‘xxx.xxx.objects-us-east-1.dream.io’ (line: 483, file: xxx/wp-content/plugins/updraftplus/includes/S3.php) 0018.359 (0) An error condition has occurred for the first time during this job * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [6 years, 5 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12177410) * Does your bucket name have periods in it? * Thread Starter [hagaiagmonsnir](https://wordpress.org/support/users/hagaiagmonsnir/) * (@hagaiagmonsnir) * [6 years, 5 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12177506) * Yes, all my buckets have periods in them – the names represent the domain they are connected to. However, these names have not changed in the last years and worked just fine. The problem started on Nov 16 without any change in parameters on my side. * Thanks, * Hagai * Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/) * (@davidanderson) * [6 years, 5 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12181339) * Since none of the code in UpdraftPlus has changed in that time (there hasn’t been an update since before then), then the change is presumably that DreamObjects have changed how they are generating their SSL certificates, so that their SSL certificates no longer will match that style of bucket. They might not have done it deliberately. * [davidreedernst](https://wordpress.org/support/users/davidreedernst/) * (@davidreedernst) * [6 years, 2 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12451381) * This conversation kind of stopped abruptly, but I think it did hit on the answer. I was having the exact same problem, and my bucket names did have periods in them. I simply created new buckets _without periods in them_ to store my UpdraftPlus backups, and everything immediately started working. I don’t fully understand what caused the problem, but this simple solution solved it for me. * Thread Starter [hagaiagmonsnir](https://wordpress.org/support/users/hagaiagmonsnir/) * (@hagaiagmonsnir) * [6 years, 2 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12452269) * Apologies for not updating here (we continued the discussion directly with Dreamhost support). Indeed, the solution was to define buckets without periods in them. I guess that Dreamhost changed the Dreamobjects technology, and now a period makes it seems that the domain is different than the one used for the SSL certificate. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘DreamObjects issue’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 8 replies * 4 participants * Last reply from: [hagaiagmonsnir](https://wordpress.org/support/users/hagaiagmonsnir/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/dreamobjects-issue/#post-12452269) * Status: resolved