[DreamObjects Connection] Backups Not Working

  • Resolved Matt Hancock

    (@matthancocknz)


    10 years, 11 months ago

    Hey,

    I recently signed up to DreamObjects & even asked my webhost to move my account over to a server that supports PHP 5.3 just so I can start offering site backups for my clients using this plugin.

    So far, I’m running into problems with backing up a test site that is 45.34 megabytes and a database of about 500 kilobytes.

    I’ve configured it to backup the site weekly and back up both All Files and the database. Following that, I went to do an ASAP backup and now I’m stuck with ‘You have an ad-hoc backup scheduled for today at 09:08 am. Do not hit refresh on the backups page. You may continue using your site per usual, the backup will run behind the scenes.’ in the yellow box. I’ve tried disabling & uninstalling the plug-in to see if that removes the message, but it doesn’t.

    I turned logging on and tried another ASAP backup. debug.txt only says [2013/05/23 09:58:36] Scheduled ASAP backup. and nothing else.

    The memory limit is set to 32M and safe_mode is off. I’m unable to use wp-cli to see if I can do it manually.

    http://wordpress.org/extend/plugins/dreamobjects/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    10 years, 11 months ago

    Can you test JUST backing up the database?

    Thread Starter Matt Hancock

    (@matthancocknz)

    10 years, 11 months ago

    I’ve disabled weekly backups, created a fresh debug.txt and attempted another ASAP backup of just the database.

    [2013/05/23 11:06:04] Scheduled weekly backup. Next backup: May 24, 2013 11:06 am
[2013/05/23 11:06:19] Scheduled ASAP backup.

    I still have the You have an ad-hoc backup scheduled for today at 09:08 am. Do not hit refresh on the backups page. You may continue using your site per usual, the backup will run behind the scenes. error on the screen.

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    10 years, 11 months ago

    That is .. weird.

    Whats’ your domain name? I can take a look tomorrow on the DH servers (I’m headed home and have the dumbs today). If you don’t want to make it public, you can email me at mika.epstein at dreamhost.com 🙂

    Thread Starter Matt Hancock

    (@matthancocknz)

    10 years, 11 months ago

    Hey,

    Unfortunately, the site’s not hosted with Dreamhost so it’ll be difficult to do further troubleshooting.

    Original post edited.

    esmi

    (@esmi)

    10 years, 11 months ago

    Ahem… Ipstenu is the plugin’s developer. 😉

    Thread Starter Matt Hancock

    (@matthancocknz)

    10 years, 11 months ago

    Yeah, I phrased that the wrong way.

    Apologies and edited the post. :p

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    10 years, 11 months ago

    Unfortunately, the site’s not hosted with Dreamhost so it’ll be difficult to do further troubleshooting.

    Aaand it’s also not supported on non DreamHost sites 🙂 (I was wondering about the wp-cli answer and sort of assumed it meant you didn’t know how to use it, which isn’t an uncommon occurrence).

    In part for that reason, but also because I was able to write it to work best with DreamHosts’s server software. Okay, so the default things to check now are as follows:

    PHP Error log – Is anything interesting showing up there?

    PHP Flavor – You said 5.3, but is it fastCGI, CGI, DSO/Mod_PHP or what?

    Thread Starter Matt Hancock

    (@matthancocknz)

    10 years, 11 months ago

    PHP Error Log shows the same 2 errors over and over from today:

    [23-May-2013 08:10:26 Asia/Kuala_Lumpur] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/lib/php/extensions/no-debug-non-zts-20090626/uploadprogress.so' - /usr/lib/php/extensions/no-debug-non-zts-20090626/uploadprogress.so: cannot open shared object file: No such file or directory in Unknown on line 0
[23-May-2013 08:10:26 Asia/Kuala_Lumpur] PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20090626/imagick.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20090626/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0

    But it looks like it’s related to this more than the plug-in. Incidentally, it’s from the same time I attempted the first backup.

    PHP Flavor: 5.3.20 CGI/FastCGI

    If it’s going to be too difficult/awkward to fix since it’s not Dreamhost-related, then don’t worry about it.

    Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    10 years, 11 months ago

    That error isn’t related to the plugin, yeah 🙂 Actually I know that one, since I did it myself. Your php config is calling files that don’t exist.

    The last reply is the correct fix: http://wordpress.org/support/topic/php-warning-php-startup-unable-to-load-dynamic-library?replies=10#post-1841909

    But that does make me think you’re missing some of the required libraries my plugin is using :/

    Thread Starter Matt Hancock

    (@matthancocknz)

    10 years, 11 months ago

    Oh well.

    We’ll leave it at that then. No harm, no foul. 🙂

    Thanks for the prompt replies, though. 🙂

Viewing 10 replies - 1 through 10 (of 10 total)
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