Drag-and-drop sorting bug founded

  • Resolved ffrank

    (@fagfrank)


    2 months ago

    Hi,
    I’m reporting a bug with the drag-and-drop sorting feature. It doesn’t work: I reorder the items, and when I reload the page, they return to their original position.
    Can you kindly check and fix it in the next plugin updates?
    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Md Akram Hossain

    (@akramhossain)

    2 months ago

    Hi @fagfrank ,

    Thank you for reaching out and reporting the issue. We’ve tested the drag-and-drop sorting feature in our environment, but couldn’t reproduce the problem you mentioned – it’s working fine on our end.

    Could you please confirm if you’re using the latest version of EazyDocs (v2.7.1)?

    Thank you

    Thread Starter ffrank

    (@fagfrank)

    2 months ago

    Hi akramhossain,
    The version of EazyDocs we are using is 2.7.1 installed on WordPress 6.8.3

    Plugin Author Md Akram Hossain

    (@akramhossain)

    2 months ago

    Hi @fagfrank ,

    Thank you for the update. To investigate the issue further, we’ll need some additional information from you. Please contact us directly at spiderthemes247@gmail.com so we can review your case in detail.

    We’re waiting for your email and will look into the issue promptly to provide you with a solution as soon as possible.

    Thread Starter ffrank

    (@fagfrank)

    2 months ago

    Hi akramhossain,
    I sent the email to the address indicated.
    I await a response.
    Thank you very much and best regards.

    Plugin Author Md Akram Hossain

    (@akramhossain)

    2 months ago

    Hi @fagfrank,

    I have responded to your email. Please check your inbox.
    Thank you for your patience.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.