Hi Guys, So just reading these posts am I right in thinking both you guys having the problem is on Multisite install? Not a standard WP site?
The plugin hasn't had anywhere near the same amount of testing on MS so if you've ruled out any other standard problems then I'd say this is almost certainly a Multisite problem.
Please confirm so I can see what can be done about this. Thanks
Oh PS... 1 other user fixed a slightly different (but possibly related) issue be enabling the plugin on all the sites in on his MS network... not suggesting this is a good long term solution but depending on your setup might be a temporary fix while I check this issue properly?