Title: Draft product issue
Last modified: November 24, 2021

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# Draft product issue

 *  Resolved [as88designer](https://wordpress.org/support/users/as88designer/)
 * (@as88designer)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/)
 * Hi, I’m having a problem with the draft products; the products remain visible
   in the product archive.
    I noticed that it only happens if I browse as a guest,
   while if I am logged in (admin) I see the products correctly. Secondly, I found
   that after a few page refreshes, some draft products disappeared, while others
   remained 🤷🏼‍♂️. I think it is a cache problem but I don’t know how to fix it.
   Trying on 6 different devices (desktop and mobile) I was seeing different things
   in each one.
 * I leave two screenshots to show the problem, and the link to the relative product
   archive page [https://enolashoponline.it/product-category/nuovi-arrivi/](https://enolashoponline.it/product-category/nuovi-arrivi/)
 * Thanks for the support
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdraft-product-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Thread Starter [as88designer](https://wordpress.org/support/users/as88designer/)
 * (@as88designer)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15100143)
 * Screen of cache issue [https://enolashoponline.it/wp-content/uploads/2021/11/Schermata-2021-11-24-alle-15.49.27-scaled.jpg](https://enolashoponline.it/wp-content/uploads/2021/11/Schermata-2021-11-24-alle-15.49.27-scaled.jpg)
 * Screen of correct view [https://enolashoponline.it/wp-content/uploads/2021/11/Schermata-2021-11-24-alle-15.49-scaled.jpeg](https://enolashoponline.it/wp-content/uploads/2021/11/Schermata-2021-11-24-alle-15.49-scaled.jpeg)
 *  Thread Starter [as88designer](https://wordpress.org/support/users/as88designer/)
 * (@as88designer)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15100193)
 * Video of my hummingbird caching setting [https://enolashoponline.it/wp-content/uploads/2021/11/Silent-Registrazione-schermo-2021-11-24-alle-16-Very-Low-32k.mov](https://enolashoponline.it/wp-content/uploads/2021/11/Silent-Registrazione-schermo-2021-11-24-alle-16-Very-Low-32k.mov)
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15102822)
 * Hi [@as88designer](https://wordpress.org/support/users/as88designer/),
 * Since you are noticing it’s working fine when logged in, it has to happen due
   to cache.
 * The settings from your video look fine though, and it shouldn’t have been causing
   such an issue as the cache should get cleared when there are updates. Just to
   be clear, does it work if you manually clear the cache in Hummingbird?
 * I’m afraid the only way to figure out whats exactly causing the issue is by ruling
   out the factors that would potentially cause it. Could you please start by temporarily
   pausing Cloudflare and then check whether you could replicate the same issue 
   or not?
 * This would give a better idea of what might be causing it, and how to move forward.
   Please do let us know how that goes.
 * Looking forward to your response.
 * Kind Regards,
    Nithin
 *  Thread Starter [as88designer](https://wordpress.org/support/users/as88designer/)
 * (@as88designer)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15103694)
 * Ok, so in practice how should I proceed?
    Just click “disable” in the browser
   caching section?
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15106104)
 * Hi [@as88designer](https://wordpress.org/support/users/as88designer/),
 * To start with, in your Cloudflare account you can set it to “Development” mode
   as mentioned in the following article:
    [https://developers.cloudflare.com/cache/reference/development-mode](https://developers.cloudflare.com/cache/reference/development-mode)
 * And then check whether you are able to replicate the same issues or not? This
   should help in ruling out where we should check further on what might be causing
   it.
 * Kind Regards,
    Nithin
 *  Thread Starter [as88designer](https://wordpress.org/support/users/as88designer/)
 * (@as88designer)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15106126)
 * Ok thanks, should I see the result immediately? I keep you updated
 *  Thread Starter [as88designer](https://wordpress.org/support/users/as88designer/)
 * (@as88designer)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15124933)
 * Hi, I followed your steps and after a few days trying it seems to work correctly
   on desktop, now when I put a draft product I no longer see it in the frontend
   of the site.
    As for the mobile part, I can’t say the same, the product remained
   in the frontend despite being in draft, I had to reload the page 5 times to not
   view it anymore. It also happened to me a couple of days ago when I made a simple
   change to a text, on desktop I see it immediately, on mobile after a couple of
   days.
 *  Thread Starter [as88designer](https://wordpress.org/support/users/as88designer/)
 * (@as88designer)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15161133)
 * Hi, could you give me a reply? I am continuing to have the same problem for updating
   the contents on mobile.
    To see any changes I have to update five times or more.
   Thanks
 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15176739)
 * Hello there [@as88designer](https://wordpress.org/support/users/as88designer/)
 * I’m really sorry for the huge delay here, somehow we missed this topic.
 * **To see any changes I have to update five times or more.**
    Can you try to clear
   the mobile browser cache before refreshing and checking again? Just to confirm–
   or not – if this is browser-related. [https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser](https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser)
 * Warm regards,
    Dimitris
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15224309)
 * HI [@as88designer](https://wordpress.org/support/users/as88designer/),
 * Since we haven’t heard from you for a while. I’ll mark this thread as resolved
   for now. Please feel free to re-open the thread if you need further assistance.
 * Best Regards
    Nithin

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Draft product issue’ is closed to new replies.

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 * 10 replies
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 * Last reply from: [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/draft-product-issue/#post-15224309)
 * Status: resolved