Support » Plugin: WooCommerce Shipping - DPD baltic » DPD Pick up point

  • Resolved vadimpetrenko

    (@vadimpetrenko)


    DPD Pickup point dropdown one day works, another not. It is already a month. Now even deactivation/activation does not help. It is just started to be without any reasons. Any clues?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter vadimpetrenko

    (@vadimpetrenko)

    error
    2021-01-16 21:20:32.693908 [NOTICE] [2867504] [78.59.170.150:45038:HTTP2-3#APVH_www.cleanfilter.eu:443] [STDERR] WordPress database error Table ‘aus13475_wordpress.wp_admindpd_terminals’ doesn’t exist for query SELECT * FROM wp_admindpd_terminals WHERE country = ‘LT’ ORDER BY company made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_update_order_review’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::update_order_review, woocommerce_order_review, wc_get_template, include(‘/plugins/woocommerce/templates/checkout/review-order.php’), do_action(‘woocommerce_review_order_after_shipping’), WP_Hook->do_action, WP_Hook->apply_filters, DpdParcels->review_order_after_shipping, DpdParcels->get_terminals

    Hello!

    We started to have the same issues. I upgraded to latest version, but also NOT getting the pickup points anymore updated. Tried to clear caches and enable-disable the plugin and nothing.

    Hendrik

    Plugin Author dpdbaltics

    (@dpdbaltics)

    Hello, @vadimpetrenko, @heints ,

    What WordPress version are you using?
    Did problems occurred before plugin update or after?

    Hei DPDBaltics,

    I wrote to DPD local support and got confirmation about a DB issue on DPD side. After I did the disable<->enable a minute ago, the pickuppoints re-appeared.

    WordPress 5.6, woocommerce 4.8.

    One idea to You for DEV is that IF the pickuppoints “break” also the info from the woo order will miss the pickup point of selection. EG we did not know where the customer had ordered the package. Can you write a separate DB for the “new points” and for the old orders!? What happens if the pickuppoint will be removed by DPD, will it destroy also our order history on those orders where that point was selected?

    br,
    Hendrik

    Plugin Author dpdbaltics

    (@dpdbaltics)

    @heints, We are very glad that you issue was resolved.

    We are currently discussing the changes that needs to be made for PUDO pick-up points system.

    Super! I would really like if instead of the “pickup point ID” the plugin would actually write a static and permanent name onto the woo commerce order. So then that would not disappear anymore from the existing orders. I can write an e-mail with that suggestion / complaint to the IC team if needed.

    Plugin Author dpdbaltics

    (@dpdbaltics)

    @vadimpetrenko ,

    We haven’t from you in some time. For now I’m marking this ticket as resolved.
    If you still have some questions I will open it 🙂 .

    With Regards,
    DPD Baltic Support.

Viewing 7 replies - 1 through 7 (of 7 total)
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