Downtime monitor triggering for deleted website | WordPress.org

Resolved JoeBrennan
(@joebrennan)

4 years, 11 months ago

I’ve started getting emails from the Jetpack downtime monitor for a website that was disconnected and deleted several weeks ago. The first email comes in saying the site is offline which is alright as the site was deleted but then comes the second email saying the site is back online which is impossible since the site has been deleted.

Is there an issue with the downtime monitor or is there a way to stop these emails?

Viewing 4 replies - 1 through 4 (of 4 total)

Neutro
(@neutroltd)

4 years, 11 months ago

I am having the same problem. I am getting an email every 20 seconds or so.

MadHatter (a11n)
(@madhattersez)

4 years, 11 months ago

@joebrennan Could you share your site’s URL (domain) here, so we can have a look?

If you want it to remain private, you can also contact us via this contact form:

https://jetpack.com/contact-support/?rel=support&hpi=1

@neutroltd Would you please start your own thread here, so we can make sure your needs are seen and followed appropriately?

https://wordpress.org/support/plugin/jetpack#new-post

You’ll also want to supply your URL there.

Thanks!

Neutro
(@neutroltd)

4 years, 11 months ago

@madhattersez
This problem seemed to stop at around 0630 am today (gmt +2). The URL was Neutro.net.
I can happily open a thread if it will help debug.

Plugin Contributor Stef (a11n)
(@erania-pinnera)

4 years, 11 months ago

Hi @neutroltd,

Thanks for sharing the URL – that was enough for me to go ahead with my troubleshooting 🙂

I disconnected the site from your account, so you shouldn’t be getting any more notification about that.

In case they come back again, do let us know and we’ll take it from there.

Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Downtime monitor triggering for deleted website’ is closed to new replies.

4 replies
4 participants
Last reply from: Stef (a11n)
Last activity: 4 years, 11 months ago
Status: resolved