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Downloadable product not received after purchase

  • Just set up my first store where you can purchase downloadable pdfs. I tested it on myself (buying my own product). The purchase and receipt went through nicely but I did not receive an email with the download. When I go back through the account I am told product is on hold with this message. What have I done wrong?

    Validation error: PayPal IPN response from a different email address (lisa.bates@ajscomp.com). Order status changed from pending to on-hold.

    https://wordpress.org/plugins/woocommerce/

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