Title: downloadable font Last modified: January 21, 2022 --- # downloadable font * Resolved [almendron](https://wordpress.org/support/users/almendron/) * (@almendron) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/) * Error message in the console: * `downloadable font: rejected by sanitizer (font-family: "social-logos" style: normal weight:400 stretch:100 src index:0) source: https://www.almendron.com/ blog/wp-content/plugins/jetpack/_inc/social-logos/social-logos.eot?5d3b4da4f6c2460dd842dbf9e0992ea6` * Jetpack 10.5 WordPress 5.8.3 PHP 7.4.26 Firefox 96.0.2 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdownloadable-font%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/) * (@bruceallen) * Happiness Engineer * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15277973) * Hi [@almendron](https://wordpress.org/support/users/almendron/) * Can you tell us a little bit more about what you’re doing when you see this message? How would we attempt to reproduce it? * A screenshot or two may also be helpful if you’re able to send those. * Here are some tips on creating a screenshot to send to us: * [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/) * Thread Starter [almendron](https://wordpress.org/support/users/almendron/) * (@almendron) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15278118) * 1) Open with Firefox (96.0.2): [https://www.almendron.com/blog/macrofotografia-close-up-photographer-of-the-year/](https://www.almendron.com/blog/macrofotografia-close-up-photographer-of-the-year/) * 2) Ctrl-Shift-C (Cmd + Opción + C – Mac OS X and Linux) * 3) Click Console * Screenshot: [https://www.almendron.com/compartir/foro-wordpress/errorjetpack.jpg](https://www.almendron.com/compartir/foro-wordpress/errorjetpack.jpg) - This reply was modified 4 years, 4 months ago by [almendron](https://wordpress.org/support/users/almendron/). * Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15282558) * Hi there, [@almendron](https://wordpress.org/support/users/almendron/) * I tried to replicate the issue by using the very same version of Firefox you used, and I couldn’t see the specific error you reported. I see a lot of warnings in Console, however. * Have you checked the same via a different machine, in case the issue occurs only in the computer you’re using? * Let me know what you find out. Thanks! * Thread Starter [almendron](https://wordpress.org/support/users/almendron/) * (@almendron) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15289441) * The error only occurs on my computer. * I have not found the cause of the error. I have tried to disable antivirus, firewalls, browser plug-ins, etc. but the error message still appears. * [Daniel](https://wordpress.org/support/users/ihenetudan/) * (@ihenetudan) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15289514) * Hi there, * I was also not able to replicate the error on my computer using both Chrome and Firefox but I found a related forum thread on the Mozilla website: * [https://support.mozilla.org/en-US/questions/913498](https://support.mozilla.org/en-US/questions/913498) * Here’s the relevant part of the answer there: * > You get this error if you run out of memory when loading the fontfile or if > there is something wrong with the layout (contents) of the fontfile. This is > a protection against bad or malicious font files. * This might be a memory issue with your particular computer that’s affecting Firefox. * Thread Starter [almendron](https://wordpress.org/support/users/almendron/) * (@almendron) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15289989) * Memory test: all correct. * Summary. The error occurs: My computer Firefox 96.0.2 Jetpack (active sharing module) * Note: I will try to check the bug with version 10.4 of JetPack. * Anonymous User 18700194 * (@anonymized-18700194) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15290046) * Hi [@almendron](https://wordpress.org/support/users/almendron/) – * Thanks, let us know what you find out. * I was also unable to replicate the issue in Firefox 96.0.2. Do you have the same issue in another browser on your computer? * Thread Starter [almendron](https://wordpress.org/support/users/almendron/) * (@almendron) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15290465) * > Do you have the same issue in another browser on your computer? * Only in Firefox. * Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15291277) * Hey [@almendron](https://wordpress.org/support/users/almendron/), * At this point, I wonder if it’d be worth reporting this error to the Firefox community, in case they can give you some good suggestions on how to fix it. * Since the issue seems to be related to your machine only, we as Jetpack can’t do much about it, I’m afraid. The Firefox Support forum could be a good place to start: * [https://support.mozilla.org/en-US/kb/get-community-support](https://support.mozilla.org/en-US/kb/get-community-support) * Hope that helps! * Thread Starter [almendron](https://wordpress.org/support/users/almendron/) * (@almendron) * [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15292181) * You are right. All the best. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘downloadable font’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 10 replies * 5 participants * Last reply from: [almendron](https://wordpress.org/support/users/almendron/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/downloadable-font/#post-15292181) * Status: resolved