Support » Plugin: WooCommerce » Downloadable Digital Thumbnails Slow to Load

  • Frank B.

    (@frankbiganski)


    I have implemented CDN, and also set the sizes for my thumbnails under my Theme Panel> Image Sizes> WooCommerce, but the page is still taking about 10-12 seconds to load with a high speed connection. My images are huge 5500 x 3500 ppi images for online purchases so I cannot make them smaller.

    Is there a plugin or way to create separate thumbnails for the product category page?

    Thank you!

    Frank

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Frank B.

    (@frankbiganski)

    I’m not a coder by any means, but I’ve been looking at the source code using Chrome developer tools and I can see the thumbnail is being displayed by my original 5472px x 3038px 16MB downloadable image and not one of the smaller 3MB thumbnail images.

    I have the mage size set up, and I see the smaller image via my FTP, but why isn’t WC displaying the smaller images properly?

    Thanks in advance for your helps and time.

    Brad Davis

    (@brad-davis)

    hi Frank, you could find that the theme developer is not actually using the thumbnail function on the category page so it would also be worth dropping a note to the theme developer as well.

Viewing 2 replies - 1 through 2 (of 2 total)
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