@togrul614 – have you tried contacting your host? It doesn’t seem to be a DLM problem, but rather a hosting (server) issue. It looks like your hosting company is throttling downloads (I started a download 300 BYTES/s) but after 3-5 seconds, it was abruptly stopped by the server.
Yes, we changed server also same problem, without DLM we can download files normally
Can you help me with this? We can buy premium support
It might be an issue caused by a plugin or your theme.
I recommend installing this plugin: https://wordpress.org/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.
Go to its troubleshoot mode and only activate Download Monitor and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.
Please let me know how it goes and what you find!
All the best,
Razvan
Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
