Support » Plugin: Download Monitor » Download not working

  • Resolved teatwoo

    (@teatwoo)


    I am currently having issues with the download function. Before I go and purchase the entire package I need to make sure this works as my entire website will be focused on free downloads.

    I have tested 5 different file and my Css button doesnt download the file. It just redirects to the home page. The files are uploaded into your dhl directory but nothing is downloading. It is a test site sorry for the long name. Am I missing a step to get these files to automatically download?

    Thanks,
    T

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I’m having the same problem – I’m trying to add a file to my site, and all that’s happening is it’s looping back to my home page as well. It’s even happening with a file I’ve had on the site for ages, and which has been downloaded 4,000+ times.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey T,

    Can you please let us know if you upload a file for a download using our plugin or using WordPress’s Media menu?

    Also, can you please share a download link generated by our plugin?

    Hi. One of your colleagues has already sorted this out. Thanks.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @krfaninsights,

    Thanks for the update.

Viewing 4 replies - 1 through 4 (of 4 total)
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