Download monitor, Contact form 7 and Email before download not working anymore
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Hi,
Since i updated the plugin ‘Download-monitor’ I can’t receive any attachments after I fill in a form on my website. The E-mail I get is working perfectly, only no attachments. Even if I do not choose to sent an attachment but instead an inline link in the plugin ‘Email before download’ I get a correct E-mail with download link but this link is not working. https://www.ictwhitepapers.nl/wp-content/plugins/email-before-download/download.php?dl=5016efdf0007f9a49153d4134f221cb1
What to do? I appreciate your help.
Great plugin by the way, happy user for such a long time.
The page I need help with: [log in to see the link]
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Hey Patrick,
I’m sorry to hear that. We’re not the developers of the “email before download” plugin but I suspect that plugin to be non up to date. Best thing to do is contact them and ask if they can update their plugin.
If you’re looking for an alternative, we offer multiple different kind of email before download locking extensions ourselves. Our extensions are fully up to date with the latest release. You can find them here: https://www.download-monitor.com/extensions/
Kind Regards,
Barry Kooij
Wow, you are quick! Living in The Netherlands I assume :). Thank you for the reply.
Only problem is that I have over 650 whitepapers on my site, changes at this point will take a lot of time. Which plugin would you recommend as an alternative which will be also the quickest solution?
For the simplest use case, I would suggest using “Email Lock” plugin. If you plan to gather more user details in future, then using the free form plugin “Ninja Form” along with “Ninja Form Lock” would be a better option.
Thank you Harish, I will look in to this.
As a small addition, all of our locks can be setup to lock all of your downloads in 1 click or with a small code snippet. So you will not have to update all 650 downloads one by one. If you’d like to chat more about this, feel free to contact us via https://www.download-monitor.com/contact/
Hi @barrykooij, is there any chance you can give us a link to download 1.9.9 install file so we have time to restore our sites while we figure out a new solution while using your plugins?
@ AdrienG16 Go, all the way at the bottom!
Yup, that did the trick. My site works again, now finding a solid solution so I can update everything.
Just download the 1.9.9 version and install it.
@patrickhouthuijzen thank you 🙂
@hchouhan (@patrickhouthuijzen
email before download is actually :
– collecting contact details + email
– sending an email with the link
– and eventually sending an email when someone downloaded the email.
Which one of your plugins answers that use case?
Thanks@adrieng16 We’re actually not allowed to discuss our premium products in detail here. Please send us an email via https://www.download-monitor.com/contact/ and we’ll be happy to help you!
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