• Resolved imthatguydavid

    (@imthatguydavid)


    Hi,

    After entering the necessary fields, the download link doesn’t seem to appear. I’m not quite sure what’s going on.

    I’ve tried it on the dev site, and it works fine, but it doesn’t seem to work on the live site. Not quite sure what’s going on.

    can I PM you the site for you to check out? I don’t think it’s a plugin conflict because both the dev and the live site have the same plugins.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter imthatguydavid

    (@imthatguydavid)

    also, the AJAX feature for the contact form doesn’t seem to work, which is weird. The Ajax part works fine on my regular contact page, but it doesn’t seem to work in the download page.

    Make sure you are not displaying errors to the screen (WP_DEBUG off and I think there’s another wordpress error display var that I can’t think of, and check php.ini too). If errors/warning display to the screen then they’ll often appear mixed in with the ajax response & corrupt the json response and you’ll end up with no download link. That may also be what’s breaking the ajax part (though that can also be conflicting plugins or a theme with a missing wp_footer, though one would think that would mess up your CF7 elsewhere as well since that’s a CF7 thing)

    The wordpress.org moderators get mad at me if I put an email address in here for you to send me a URL, so you’ll just have to make a test url somewhere that shows the problem that I can try (assuming the above suggestion doesn’t help).

    Thread Starter imthatguydavid

    (@imthatguydavid)

    @dtynan

    I don’t see any errors on the browser or in my inspector console.

    Here’s the link to the page.

    http://www.la84.org/survey/

    Thanks for the help, btw. I really appreciate it.

    So looking at the theme, I found wp_header in my header.php and wp_footer in my footer.php is that what you were mentioning?

    Thread Starter imthatguydavid

    (@imthatguydavid)

    here’s the link to the testsite. it works fine here, just not on the live site.

    http://www.la84testsite.org/survey/

    Thread Starter imthatguydavid

    (@imthatguydavid)

    so I just tried creating a new page and a new contact form, just by itself, and the ajax doesn’t seem to be working, making me think it might be indeed a plugin/theme issue.

    i guess i try turning everything off and seeing which plugin it is.

    Thread Starter imthatguydavid

    (@imthatguydavid)

    Hey,

    I feel so stupid. Turns out it was a plugin issue. I have a plugin called ‘Gonzalez’ that allows me to turn on certain plugins on certain pages. Initially, I had it set so that the cf7 js only works on the contact form.

    Just activated it on my page and now it’s working fine.

    Thanks for the response and the help, appreciate it.

Viewing 6 replies - 1 through 6 (of 6 total)
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