Hi Regis,
Sorry you’re having trouble with this, please contact me directly about this matter and we’ll get it sorted: support@xnau.com
The problem has been resolved. Thank you.
Regards,
Regis
Hello,
I have a similar problem for a datepicker purchase made on the 15th. The zip downloaded but were empty. Now I can’t download. I have been unable to contact you via email and (I think) the contact form, so trying here.
Regards, Peter
Email is best… support@xnau.com include the name or order number so I can look it up, thanks!
Hi,
I emailed on July 21st and haven’t received a reply. Here is the order number: Order #12080
Regards,
Peter
I’m sorry, I get a ton of spam, and I guess it never made it to my inbox.
I added more downloads, you can download it now, I fixed the problem.
Thanks that downloaded! Unfortunately the add-on broke the site – WSOD. Due to a host of reasons, the site is stuck (for now) at WP5.0, PDB 1.8.4.9. Would it be possible to obtain a version that works for that? Regards,Peter
PS Sorry to thread starter for hijacking this thread.
Yes, it’s best to start a new thread with that so that it might benefit other users who have similar issues.
Generally speaking, I don’t support the use of old versions, there are too many problems that can come up that I would not be able to analyze without reconfiguring my development machine. I’m not even sure I would know which version of the plugin you bought would be compatible.
If you provide the exact error message you are getting that might be helpful.