Support » Plugin: Free Downloads WooCommerce » Download link directs to product page not file

  • Sorry to say I’m having real difficulties setting this up. I have a Kadence theme Woocommerce store with a pdf for purchase to non members but free to members.

    I’m using Paid Member Subscriptions to set the members cost at 0.00 which successfully invokes your download button. The problem is the button (and link option) only point through to the product page and not the pdf file.

    I’ve tried every combination including deactivating the Paid Member Subscriptions plugin but still the same problem.

    I’m on version 3.3. Any ideas?


Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Richard Webster


    Hi mate is this a site I can access online?

    Thread Starter zookri


    Thanks. Happy to provide login details to staging server. Can I email you details?

    Plugin Author Richard Webster


    Not necessary to do that mate 🙂

    But if you could create a user account for me, standard user not an admin or anything, but with a membership plan for that product. I’ll have a look at the download form that gets displayed.

    Use my email for the user account:

    Thread Starter zookri


    Thanks – email coming over…


    I have the exact same problem.
    Is there any fix to this? I really would love this functionality.
    Also using Free Download Woocommerce with Paid Member Subscription.

    Use Case: Offer Graphics to sell. For members it should be free to download. The subscription plan reduces cost for all products by 100%.

    Problem: The Download Button on Shop Page directs to the Product Page. And on Product Page there is just the add to cart button.


    I am really hoping for some help..

    Kind regards


Viewing 5 replies - 1 through 5 (of 5 total)
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